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David McCarty
David McCarty
Inspiring
May 3, 2023
Answered

Photoshop 24.4.1 for Mac won’t save as a JPEG

  • May 3, 2023
  • 7 replies
  • 1551 views

I am working with large layered TIFF files, then eventually, I save as JPEGs for more reasonable sizes. I can no longer do that directly through the Save As window, or even as Save A Copy. The best workaround (which is stupid and sucks), is to change my settings for Quick Export to JPEG from PNG, and do it that way. There's not even a key command. 

Exporting a file to JPEG is hardly a niche need. [Cursing removed by moderator] 

This topic has been closed for replies.
Correct answer David McCarty

I was able to fix it, but for whatever reason, there was a problem with that one file. I don't think it was corrupt on my end, this is a file I've been using fine until the update. But I resolved the issue. 

7 replies

David McCarty
David McCartyAuthorCorrect answer
Inspiring
May 3, 2023

I was able to fix it, but for whatever reason, there was a problem with that one file. I don't think it was corrupt on my end, this is a file I've been using fine until the update. But I resolved the issue. 

CShubert
Community Manager
CShubertCommunity Manager
Community Manager
May 3, 2023

Hi @David McCarty 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
May 3, 2023

Hi @David McCarty can you share a screenshot of your file options when you go to Save As?

David McCarty
David McCartyAuthor
Inspiring
May 3, 2023

I did find something. There was an asterisk next to 8bit. That usually means unsaved changes but I can't get it to go away.

David McCarty
David McCartyAuthor
Inspiring
May 3, 2023

I have an RGB/8 bit image layered as a TIFF. I changed the settings to enable "Legacy Save As" and restarted PS. Nothing changed. Still no jpeg option. 

David McCarty
David McCartyAuthor
Inspiring
May 3, 2023

Actually, that didn't work either. So far, I am unable to export a PS file as a jpeg. What is the world coming to?

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
May 3, 2023

Hi @David McCarty save a copy should show jpg as long as the bit depth is correct. Try going to preferences/File Handling and enable "Legacy Save As" to add jpg to the Save As option.

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