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Participant
August 16, 2023
Answered

photoshop 24.7.0 won't open

  • August 16, 2023
  • 3 replies
  • 259 views

I am currently editing some photographs on lightroom, this is what i have been doing: i open the photograph in lightroom then i right click on it and then i click on "edit in photoshop" then photoshop opens but it wont show the image and there's nothing i can do, i quit lightroom and photoshop and nothing works. On both apps i'm using the latest version. Please help me solve this. 

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Correct answer AxelMatt

I've heard about this issue on MacOS systems. 

Please try this: Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please follow the steps below:

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

If this also doesn't help try to rollback to Photoshop 24.6

 

3 replies

Participant
August 16, 2023

This totally worked, it solved the problem 

Thank you very much!

AxelMatt
Community Expert
AxelMattCommunity ExpertCorrect answer
Community Expert
August 16, 2023

I've heard about this issue on MacOS systems. 

Please try this: Use the Adobe Creative Cloud Application to uninstall Photoshop. When asked, keep preferences! After this reinstall Photoshop again.

 

If this doesn't help the nest step is to reinstall both apps Lightroom and Photoshop. Please follow the steps below:

1. Open the Adobe Creative Cloud Desktop Client and uninstall both Photoshop and Lightroom Classic. When asked, keep preferences! 

2. Install Photoshop first and then Lightroom Classic. The right order is very important here!

 

If this doesn't help try the reinstallation with removing the preferences also.

 

If this also doesn't help try to rollback to Photoshop 24.6

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
kmias
Participant
August 16, 2023

Same problem