Photoshop 25.11 crashes when opening a raw or psd file

I have the same problem except I can't even use task manager and have to turn off the PC

I have the same issue. Tried resetting preferences and still doesn't work.

Was working ok until last night. Photoshop did some updates and issue appeared. Did not have any issue editing any raw photos up until last evening.

@Charlot37728911et20 you don't have a dedicated GPU in that system, which is preferred for Photoshop, and the Intel GPU driver is out of date

Model: INTEL_UHD_GRAPHICS_620
Driver date: 2023-11-13 000000.000000-000
Driver age: 9 months

https://www.intel.com/content/www/us/en/support/detect.html

Still same issue even after doing the preferences reset. Here below is the system info:

Adobe Photoshop Version: 25.11.0 20240716.r.706 b326a7d x64
Number of Launches: 1
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3880
System architecture: Intel CPU Family:6, Model:14, Stepping:12 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 1896 MHz
Built-in memory: 32582 MB
Free memory: 20886 MB
Memory available to Photoshop: 25042 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.2.0.58
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.9.3 c2pa-rs/0.31.0
NGL Version: 1.38.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Large
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Intel(R) UHD Graphics 620
GPUVendor: INTEL
Intel(R) UHD Graphics 620 INTEL_UHD_GRAPHICS_620, INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 17,210 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1920, 1080)
Display scale: 1.25
Main Display
Display Type: SDR
Display Profile: * wsRGB
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start GetSnifferResult

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe" -baseTimeMS=20785278 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

[1054 ms]
Start sniffer 2024-08-02 13:37:51
# Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=20785278 -comment=Photoshop Version: Adobe Photoshop 25.11.0 20240716.r.706 b326a7d x64

{85 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0)

# devices: 1
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 17,210 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,082 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_620
Driver date: 2023-11-13 000000.000000-000
Driver age: 9 months
Driver version: 31.0.101.2127
Supports UMA: SUPPORTED
D3D-ID: 16032
End platform native
{119 ms}

{119 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,920, 1,080)
Dimensions: (1,920 1,080)
Display scale: 1.25
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Intel(R) UHD Graphics 620 index=0)

# devices: 1
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 17,216 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 17,082 MB
API version: 4.6 (4.6.0 - Build 31.0.101.2127)
Device version: 4.6 (4.6.0 - Build 31.0.101.2127)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_620
Driver date: 2023-11-13 000000.000000-000
Driver age: 9 months
Driver version: 31.0.101.2127
GLSL version: 4.60 (4.60 - Build 31.0.101.2127)
End platform OpenGL
{230 ms}

{230 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) UHD Graphics 620
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 13,665 MB
VRAM: 13,665 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_620
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 22 GB / s
Compute score: 180.883
Device name string: Intel(R) UHD Graphics 620
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{965 ms}

Exit code kExitNormal
End sniffer 2024-08-02 13:37:52
[kStatusNormal, kExitNormal]

[1055 ms]
Finish RunAllAPIs

[1056 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970531720414207567
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\CHARLO~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 475.8G, 93.6G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/04/15-06:43:11 79.3070322 79.3070322
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396 79.a6a6396
AGM.dll AGM 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/04/13-13:02:24 79.dc1f980 79.dc1f980
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
BIB.dll BIB 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
BIBUtils.dll BIBUtils 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CoolType.dll CoolType 2024/04/09-17:39:42 79.89afe0e 79.89afe0e
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll Adobe DVA 2024 24.2.0
dvaadameve.dll Adobe DVA 2024 24.2.0
dvaappsupport.dll Adobe DVA 2024 24.2.0
dvaaudiodevice.dll Adobe DVA 2024 24.2.0
dvaaudiodsp.dll Adobe DVA 2024 24.2.0
dvacore.dll Adobe DVA 2024 24.2.0
dvacrashhandler.dll Adobe DVA 2024 24.2.0
dvaeve.dll Adobe DVA 2024 24.2.0
dvaevefactory.dll Adobe DVA 2024 24.2.0
dvamarshal.dll Adobe DVA 2024 24.2.0
dvamediatypes.dll Adobe DVA 2024 24.2.0
dvametadata.dll Adobe DVA 2024 24.2.0
dvametadataapi.dll Adobe DVA 2024 24.2.0
dvametadataUI.dll Adobe DVA 2024 24.2.0
dvanet.dll Adobe DVA 2024 24.2.0
dvaplayer.dll Adobe DVA 2024 24.2.0
dvascripting.dll Adobe DVA 2024 24.2.0
dvatemporalxmp.dll Adobe DVA 2024 24.2.0
dvatexteditor.dll Adobe DVA 2024 24.2.0
dvatransport.dll Adobe DVA 2024 24.2.0
dvaui.dll Adobe DVA 2024 24.2.0
dvavulcansupport.dll Adobe DVA 2024 24.2.0
dvaworkspace.dll Adobe DVA 2024 24.2.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll Adobe DVA 2024 24.2.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/03/11-13:26:40 79.18e6c99 79.18e6c99
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll Adobe DVA 2024 24.2.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.11
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.11
PSViews.dll Adobe Photoshop 2024 25.11
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.e2a5854 79.e2a5854
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0

Required plugins:

Accented Edges 25.11 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.11 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.11 - from the file “Filter Gallery.8bf”
Average 25.11 - from the file “Average.8bf”
Bas Relief 25.11 - from the file “Filter Gallery.8bf”
BMP 25.11 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.11 - from the file “Filter Gallery.8bf”
Charcoal 25.11 - from the file “Filter Gallery.8bf”
Chrome 25.11 - from the file “Filter Gallery.8bf”
Cineon 25.11 - from the file “Cineon.8bi”
Clouds 25.11 - from the file “Clouds.8bf”
Color Halftone 25.11 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.11 - from the file “Filter Gallery.8bf”
Conté Crayon 25.11 - from the file “Filter Gallery.8bf”
Craquelure 25.11 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.11 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.11 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.11 - from the file “Filter Gallery.8bf”
Crystallize 25.11 - from the file “Standard MultiPlugin.8bf”
Cutout 25.11 - from the file “Filter Gallery.8bf”
Dark Strokes 25.11 - from the file “Filter Gallery.8bf”
De-Interlace 25.11 - from the file “Standard MultiPlugin.8bf”
Dicom 25.11 - from the file “Dicom.8bi”
Difference Clouds 25.11 - from the file “Clouds.8bf”
Diffuse Glow 25.11 - from the file “Filter Gallery.8bf”
Displace 25.11 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.11 - from the file “Filter Gallery.8bf”
Entropy 25.11 - from the file “statistics.8ba”
Export Color Lookup Tables 25.11 - from the file “Export3DLUT.8be”
Extrude 25.11 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.11 - from the file “FastCore.8bx”
Fibers 25.11 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.11 - from the file “Filter Gallery.8bf”
Filter Gallery 25.11 - from the file “Filter Gallery.8bf”
Fresco 25.11 - from the file “Filter Gallery.8bf”
Glass 25.11 - from the file “Filter Gallery.8bf”
Glowing Edges 25.11 - from the file “Filter Gallery.8bf”
Grain 25.11 - from the file “Filter Gallery.8bf”
Graphic Pen 25.11 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.11 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.11 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.11 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.11 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.11 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.11 - from the file “Filter Gallery.8bf”
JPEG 2000 25.11 - from the file “JPEG2000.8bi”
Kurtosis 25.11 - from the file “statistics.8ba”
Lens Blur 25.11 - from the file “Lens Blur.8bf”
Lens Correction 25.11 - from the file “Lens Correction.8bf”
Lens Flare 25.11 - from the file “Standard MultiPlugin.8bf”
Liquify 25.11 - from the file “Liquify.8bf”
Matlab Operation 25.11 - from the file “ChannelPort.8bf”
Maximum 25.11 - from the file “statistics.8ba”
Mean 25.11 - from the file “statistics.8ba”
Measurement Core 25.11 - from the file “MeasurementCore.8me”
Median 25.11 - from the file “statistics.8ba”
Mezzotint 25.11 - from the file “Standard MultiPlugin.8bf”
Minimum 25.11 - from the file “statistics.8ba”
MMXCore Routines 25.11 - from the file “MMXCore.8bx”
Mosaic Tiles 25.11 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.11 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.11 - from the file “Filter Gallery.8bf”
Note Paper 25.11 - from the file “Filter Gallery.8bf”
NTSC Colors 25.11 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.11 - from the file “Filter Gallery.8bf”
OpenEXR 25.11 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.11 - from the file “Filter Gallery.8bf”
Palette Knife 25.11 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.11 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.11 - from the file “Standard MultiPlugin.8bf”
PCX 25.11 - from the file “PCX.8bi”
Photocopy 25.11 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.11 - from the file “ChannelPort.8bf”
Pinch 25.11 - from the file “Standard MultiPlugin.8bf”
Pixar 25.11 - from the file “Pixar.8bi”
Plaster 25.11 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.11 - from the file “Filter Gallery.8bf”
Pointillize 25.11 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.11 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.11 - from the file “PBM.8bi”
Poster Edges 25.11 - from the file “Filter Gallery.8bf”
Radial Blur 25.11 - from the file “Standard MultiPlugin.8bf”
Radiance 25.11 - from the file “Radiance.8bi”
Range 25.11 - from the file “statistics.8ba”
Render Color Lookup Grid 25.11 - from the file “Export3DLUT.8be”
Reticulation 25.11 - from the file “Filter Gallery.8bf”
Ripple 25.11 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.11 - from the file “Filter Gallery.8bf”
Save for Web 25.11 - from the file “Save for Web.8be”
ScriptingSupport 25.11 - from the file “ScriptingSupport.8li”
Shear 25.11 - from the file “Standard MultiPlugin.8bf”
Skewness 25.11 - from the file “statistics.8ba”
Smart Blur 25.11 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.11 - from the file “Filter Gallery.8bf”
Solarize 25.11 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.11 - from the file “Filter Gallery.8bf”
Spherize 25.11 - from the file “Standard MultiPlugin.8bf”
Sponge 25.11 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.11 - from the file “Filter Gallery.8bf”
Stained Glass 25.11 - from the file “Filter Gallery.8bf”
Stamp 25.11 - from the file “Filter Gallery.8bf”
Standard Deviation 25.11 - from the file “statistics.8ba”
Sumi-e 25.11 - from the file “Filter Gallery.8bf”
Summation 25.11 - from the file “statistics.8ba”
Targa 25.11 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.11 - from the file “Filter Gallery.8bf”
Tiles 25.11 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.11 - from the file “Filter Gallery.8bf”
Twirl 25.11 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.11 - from the file “Filter Gallery.8bf”
Vanishing Point 25.11 - from the file “VanishingPoint.8bf”
Variance 25.11 - from the file “statistics.8ba”
Water Paper 25.11 - from the file “Filter Gallery.8bf”
Watercolor 25.11 - from the file “Filter Gallery.8bf”
Wave 25.11 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.11 - from the file “WIASupport.8li”
Wind 25.11 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.11 - from the file “WBMP.8bi”
ZigZag 25.11 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.8.0.20 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.8.0\"
CmdN: 1.20.13
UAB: 2.18.0-7
Loaded at: 217 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2406.101.0.17 - from the file "Required Folder"
Loaded at: 219 ms - launch time impact: 0 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loading) 30.7.0.0 - from the file "Required Folder"
Loaded at: 18391 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.8.1.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.44.6.0 - from the file "Required Folder"
Loaded at: 5932 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.6.76.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\"
CAPTURE: 2.0.41 STOCK: 4.2.4
In app notifications (Loading) 2.0.20.0 - from the file "Required Folder"
Loaded at: 18392 ms - launch time impact: 0 ms
Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
Parametric Filter (Loading) 0.1.8.0 - from the file "Required Folder"
Loaded at: 18393 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loading) 2.2.6.0 - from the file "Required Folder"
Loaded at: 18394 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.43.0 - from the file "Required Folder"
Photoshop In App Messaging (Loading) 4.4.18.0 - from the file "Required Folder"
Loaded at: 18395 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 5934 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 5935 ms - launch time impact: 0 ms
Scan time: 0 ms - entries: 36

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\index.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_76\manager.html”

Installed TWAIN devices: NONE

@Charlot37728911et20 try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread