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Photoshop 25.7.0 hangs at 99% when saving file (windows 10)

Community Beginner ,
May 20, 2024 May 20, 2024

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Photoshop 25.7.0 hangs at 99% when saving a TIF or PSD file (windows 10).

 

Adobe Photoshop Version: 25.7.0 20240415.r.504 130b225 x64
Number of Launches: 714
Operating System: Windows 10 64-bit
Version: 10 10.0.19045.4291
System architecture: Intel CPU Family:6, Model:14, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 3096 MHz
Built-in memory: 65341 MB
Free memory: 41906 MB
Memory available to Photoshop: 51249 MB
Memory used by Photoshop: 70 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.7.0-fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.1.2.2
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
Open Color IO version: 2.3.2
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.37.0.8
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 2
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2080 SUPER
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 7,987 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.1
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (1600, 1200)
Display scale: 1.19
Display Type: SDR
Display: 2
Display Bounds: (1600, -139) -> (4160, 1301)
Display scale: 1.19
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=558787524 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64

[2 ms]
Start GetSnifferResult

[2949 ms]
Start sniffer 2024-05-20 00:48:13
# Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=558787524 -comment=Photoshop Version: Adobe Photoshop 25.7.0 20240415.r.504 130b225 x64

{101 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,600, 1,200)
Dimensions: (1,600 1,200)
Display scale: 1.19792
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,600, -139) -> (4,160, 1,301)
Dimensions: (2,560 1,440)
Display scale: 1.19792
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER index=0)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2080 SUPER
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 7,987 MB
VRAM: 7,987 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,257 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2024-02-27 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.5168
Supports UMA: UNSUPPORTED
D3D-ID: 7809

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 34,385 MB
VRAM: 128 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,257 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: 2021-06-01 000000.000000-000
Driver age: 35 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 16024
End platform native
{534 ms}

{534 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (1,600, 1,200)
Dimensions: (1,600 1,200)
Display scale: 1.19792
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY1
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (1,600, -139) -> (4,160, 1,301)
Dimensions: (2,560 1,440)
Display scale: 1.19792
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2080 SUPER/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY2
\\.\DISPLAY1
GPU accessible RAM: 8,374 MB
VRAM: 8,374 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,257 MB
API version: 2.1 (2.1.2 NVIDIA 551.68)
Device version: 2.1 (2.1.2 NVIDIA 551.68)
Vendor name: NVIDIA
Driver date: 2024-02-27 000000.000000-000
Driver age: 3 months
Driver version: 31.0.15.5168
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{819 ms}

{819 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2080 SUPER
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 403 GB / s
Compute score: 4,650.3
Device name string: NVIDIA GeForce RTX 2080 SUPER
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics 630
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 27,405 MB
VRAM: 27,405 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Model: INTEL_UHD_GRAPHICS_630
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 28 GB / s
Compute score: 192.147
Device name string: Intel(R) UHD Graphics 630
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{2832 ms}

Exit code kExitNormal
End sniffer 2024-05-20 00:48:16
[kStatusNormal, kExitNormal]

[2949 ms]
Finish RunAllAPIs

[2955 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040749040498621742
GUIDBucket:
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (DocumentGraph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\lymph\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
J:\, 447.1G, 255.8G free
D:\, 1.82T, 1022.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2024/01/20-13:45:37 79.fafc444 79.fafc444
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.3ef291b 79.3ef291b
AdobeXMP.dll Adobe XMP Core 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPFiles.dll Adobe XMP Files 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AdobeXMPScript.dll Adobe XMP Script 2023/12/13-05:06:49 79.dba3da3 79.dba3da3
AGM.dll AGM 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2024/01/15-13:56:09 79.dc35314 79.dc35314
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
AXE8SharedExpat.dll AXE8SharedExpat 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
AXEDOMCore.dll AXEDOMCore 2023/12/05-19:10:14 79.c9ba055 79.c9ba055
BIB.dll BIB 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
BIBUtils.dll BIBUtils 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2024/01/20-13:45:37 79.f53cec6 79.f53cec6
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.13.1+240111-2204.1.dml-1.13.9b0890f
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.4.1-release
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2024/01/12-09:47:24 79.9bc0193 79.9bc0193
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/12/11-10:35:54 79.91918d2 79.91918d2
onnxruntime.dll Microsoft® Windows® Operating System 1.17.20240223.4.8f5c79c
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.7
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.7
PSViews.dll Adobe Photoshop 2024 25.7
QtCore4.dll Qt4 4.8.5.0
QtGui4.dll Qt4 4.8.5.0
QtNetwork4.dll Qt4 4.8.5.0
QtOpenGL4.dll Qt4 4.8.5.0
QtSvg4.dll Qt4 4.8.5.0
QtWebkit4.dll Qt4 4.9.4.0
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.73849cc 79.73849cc
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.4.1-release
UPIC 2.6.0


Required plugins:

Accented Edges 25.7 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.7 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Angled Strokes 25.7 - from the file “Filter Gallery.8bf”
ApplyImageDataFilter NO VERSION - from the file “GigapixelAIApply.8bf”
Average 25.7 - from the file “Average.8bf”
BackgroundFilter 5.0.4.1 - from the file “Background.8bf”
Bas Relief 25.7 - from the file “Filter Gallery.8bf”
BMP 25.7 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.2.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.2.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.7 - from the file “Filter Gallery.8bf”
Charcoal 25.7 - from the file “Filter Gallery.8bf”
Chrome 25.7 - from the file “Filter Gallery.8bf”
Cineon 25.7 - from the file “Cineon.8bi”
Clouds 25.7 - from the file “Clouds.8bf”
Color Efex Pro 5 NO VERSION - from the file “NikCollection.8bf”
Color Halftone 25.7 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.7 - from the file “Filter Gallery.8bf”
Conté Crayon 25.7 - from the file “Filter Gallery.8bf”
Craquelure 25.7 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.7 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.7 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.7 - from the file “Filter Gallery.8bf”
Crystallize 25.7 - from the file “Standard MultiPlugin.8bf”
Cutout 25.7 - from the file “Filter Gallery.8bf”
Dark Strokes 25.7 - from the file “Filter Gallery.8bf”
De-Interlace 25.7 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.4.1 - from the file “Dfine2.8bf”
Dicom 25.7 - from the file “Dicom.8bi”
Difference Clouds 25.7 - from the file “Clouds.8bf”
Diffuse Glow 25.7 - from the file “Filter Gallery.8bf”
Displace 25.7 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.7 - from the file “Filter Gallery.8bf”
DxO FilmPack 6 6.1.219.1 - from the file “PhotoshopPlugin-filter64dfpv6.8bf”
Entropy 25.7 - from the file “statistics.8ba”
Export Color Lookup Tables 25.7 - from the file “Export3DLUT.8be”
Extrude 25.7 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.7 - from the file “FastCore.8bx”
Fibers 25.7 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.7 - from the file “Filter Gallery.8bf”
Filter Gallery 25.7 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.4.1 - from the file “FineStructures.8bf”
Fix Motion Blur 5.0.0.0 - from the file “FocusMagic64.8bf”
Fix Out-of-Focus Blur 5.0.0.0 - from the file “FocusMagic64.8bf”
Flood NO VERSION - from the file “Flood-164 64bit.8bf”
Fresco 25.7 - from the file “Filter Gallery.8bf”
GatherImageDataFilter NO VERSION - from the file “GigapixelAIGather.8bf”
Glass 25.7 - from the file “Filter Gallery.8bf”
Glowing Edges 25.7 - from the file “Filter Gallery.8bf”
Grain 25.7 - from the file “Filter Gallery.8bf”
Graphic Pen 25.7 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.7 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.7 - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 25.7 - from the file “HDRMergeUI.8bf”
Hidden NO VERSION - from the file “TopazRemaskAutomation.8li”
HotPixelsFilter 5.0.4.1 - from the file “HotPixels.8bf”
HSB/HSL 25.7 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.7 - from the file “Standard MultiPlugin.8bf”
Imagenomic Plug-in Console 1.8.0.0 - from the file “ImagenomicPluginConsole64.8li”
Ink Outlines 25.7 - from the file “Filter Gallery.8bf”
JPEG 2000 25.7 - from the file “JPEG2000.8bi”
Kurtosis 25.7 - from the file “statistics.8ba”
LandscapePro 1, 11, 1, 0 - from the file “PSFilterLPLauncher64.8bf”
Lens Blur 25.7 - from the file “Lens Blur.8bf”
Lens Correction 25.7 - from the file “Lens Correction.8bf”
Lens Flare 25.7 - from the file “Standard MultiPlugin.8bf”
Liquify 25.7 - from the file “Liquify.8bf”
Luminar 4 17.0 - from the file “Luminar4.8bf”
Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
Matlab Operation 25.7 - from the file “ChannelPort.8bf”
Maximum 25.7 - from the file “statistics.8ba”
Mean 25.7 - from the file “statistics.8ba”
Measurement Core 25.7 - from the file “MeasurementCore.8me”
Median 25.7 - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 25.7 - from the file “Standard MultiPlugin.8bf”
Minimum 25.7 - from the file “statistics.8ba”
MMXCore Routines 25.7 - from the file “MMXCore.8bx”
Mosaic Tiles 25.7 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.7 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.7 - from the file “Filter Gallery.8bf”
Nik Collection Service NO VERSION - from the file “NikCollection.8bf”
Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
Noiseware 5.1.2.9 - from the file “Noiseware64.8bf”
Note Paper 25.7 - from the file “Filter Gallery.8bf”
NTSC Colors 25.7 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.7 - from the file “Filter Gallery.8bf”
ON1 Develop 2019 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2019 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2019 Filter 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2020 14.0.1.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2020 14.0.1.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Develop 2020 Filter 14.0.1.0 - from the file “PerfectEnhanceProxy.8li”
ON1 Effects 2019 13.7.0.0 - from the file “PerfectEffects.8li”
ON1 Effects 2019 13.7.0.0 - from the file “PerfectEffects.8li”
ON1 Effects 2019 Filter 13.7.0.0 - from the file “PerfectEffects.8li”
ON1 Effects 2020 14.0.1.0 - from the file “PerfectEffects.8li”
ON1 Effects 2020 14.0.1.0 - from the file “PerfectEffects.8li”
ON1 Effects 2020 Filter 14.0.1.0 - from the file “PerfectEffects.8li”
ON1 NoNoise AI 2022 16.1.0.11675 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 NoNoise AI 2022 16.1.0.11675 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 NoNoise AI 2022 Filter 16.1.0.11675 - from the file “ON1 NoNoise AI 2022.8bf”
ON1 Portrait 2019 13.7.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2019 13.7.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2019 Filter 13.7.0.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2020 14.0.1.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2020 14.0.1.0 - from the file “PerfectPortraitProxy.8li”
ON1 Portrait 2020 Filter 14.0.1.0 - from the file “PerfectPortraitProxy.8li”
ON1 Resize 2019 13.7.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2019 Engine Automation 13.7.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2019 Engine Filter 13.7.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2019 Filter 13.7.0.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 14.0.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Engine Automation 14.0.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Engine Filter 14.0.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize 2020 Filter 14.0.1.0 - from the file “PerfectResizeProxy.8li”
ON1 Resize AI 2022 16.1.1.12258 - from the file “ON1 Resize AI 2022.8li”
ON1 Resize AI 2022 Engine Automation 16.1.1.12258 - from the file “ON1 Resize AI 2022.8li”
ON1 Resize AI 2022 Engine Filter 16.1.1.12258 - from the file “ON1 Resize AI 2022.8li”
ON1 Resize AI 2022 Filter 16.1.1.12258 - from the file “ON1 Resize AI 2022.8li”
OpenEXR 25.7 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.7 - from the file “Filter Gallery.8bf”
Palette Knife 25.7 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.7 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.7 - from the file “Standard MultiPlugin.8bf”
PCX 25.7 - from the file “PCX.8bi”
Perspective Efex 5.0.4.1 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.4.1 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 25.7 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.7 - from the file “ChannelPort.8bf”
Pinch 25.7 - from the file “Standard MultiPlugin.8bf”
Pixar 25.7 - from the file “Pixar.8bi”
Plaster 25.7 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.7 - from the file “Filter Gallery.8bf”
Pointillize 25.7 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.7 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.7 - from the file “PBM.8bi”
PortraitPro 4.1.0 - from the file “PortraitProPSFilter64.8bf”
PortraitPro Body 1, 12, 1, 0 - from the file “PSFilterPPBLauncher64.8bf”
Portraiture 3 3.5.4.7 - from the file “Portraiture3.8bf”
Poster Edges 25.7 - from the file “Filter Gallery.8bf”
Radial Blur 25.7 - from the file “Standard MultiPlugin.8bf”
Radiance 25.7 - from the file “Radiance.8bi”
Range 25.7 - from the file “statistics.8ba”
Realgrain 2.1.2.3 - from the file “Realgrain64.8bf”
Render Color Lookup Grid 25.7 - from the file “Export3DLUT.8be”
Reticulation 25.7 - from the file “Filter Gallery.8bf”
Ripple 25.7 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.7 - from the file “Filter Gallery.8bf”
Save for Web 25.7 - from the file “Save for Web.8be”
ScriptingSupport 25.7 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.4.1 - from the file “Shadows.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.4.1 - from the file “SHP3OS.8bf”
Shear 25.7 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 25.7 - from the file “statistics.8ba”
SkinFilter 5.0.4.1 - from the file “Skin.8bf”
SkyFilter 5.0.4.1 - from the file “Sky.8bf”
Smart Blur 25.7 - from the file “Standard MultiPlugin.8bf”
Smart Photo Editor 1, 12, 1, 0 - from the file “PSFilterSPELauncher64.8bf”
Smudge Stick 25.7 - from the file “Filter Gallery.8bf”
Solarize 25.7 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.7 - from the file “Filter Gallery.8bf”
Spherize 25.7 - from the file “Standard MultiPlugin.8bf”
Sponge 25.7 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.7 - from the file “Filter Gallery.8bf”
Stained Glass 25.7 - from the file “Filter Gallery.8bf”
Stamp 25.7 - from the file “Filter Gallery.8bf”
Standard Deviation 25.7 - from the file “statistics.8ba”
StrongNoiseFilter 5.0.4.1 - from the file “StrongNoise.8bf”
Sumi-e 25.7 - from the file “Filter Gallery.8bf”
Summation 25.7 - from the file “statistics.8ba”
Targa 25.7 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.7 - from the file “Filter Gallery.8bf”
Tiles 25.7 - from the file “Standard MultiPlugin.8bf”
Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf”
Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf”
Topaz Clarity 10.0 - from the file “tlclarityps_x64.8bf”
Topaz Clean 3 10.0 - from the file “tlclean3ps_x64.8bf”
Topaz DeNoise 6 10.0 - from the file “tldenoise6ps_x64.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Detail 3 10.0 - from the file “tldetail3ps_x64.8bf”
Topaz Gigapixel AI NO VERSION - from the file “GigapixelAIAutomation.8li”
Topaz Glow 2 10.0 - from the file “tlglow2ps_x64.8bf”
Topaz Impression 2 10.0 - from the file “tlimpression2ps_x64.8bf”
Topaz InFocus 10.0 - from the file “tlinfocusps_x64.8bf”
Topaz Lens Effects 10.0 - from the file “tllenseffectsps_x64.8bf”
Topaz Mask AI 10.0 - from the file “tltopazmaskaips_x64.8bf”
Topaz ReMask 5 10.0 - from the file “tlremask5ps_x64.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Topaz Simplify 4 10.0 - from the file “tlsimplify4ps_x64.8bf”
Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf”
Topaz Studio 2 18.0 - from the file “tltopazstudio2ps_x64.8bf”
Topaz Texture Effects 2 10.0 - from the file “tltextureeffects2ps_x64.8bf”
Torn Edges 25.7 - from the file “Filter Gallery.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file “TopazPhotoAIApply.8bf”
Twirl 25.7 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.7 - from the file “Filter Gallery.8bf”
Vanishing Point 25.7 - from the file “VanishingPoint.8bf”
Variance 25.7 - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 25.7 - from the file “Filter Gallery.8bf”
Watercolor 25.7 - from the file “Filter Gallery.8bf”
Wave 25.7 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.7 - from the file “WIASupport.8li”
Wind 25.7 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.7 - from the file “WBMP.8bi”
ZigZag 25.7 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins:

KaleidoFx 2.0 1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\KaleidoFx2_0_64.8bf”
Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIAutomate.8bi”
TPAIGatherImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIGather.8bf”

Duplicate and Disabled plugins:

LandscapePro 1, 11, 1, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\PSFilterLPLauncher64.8bf”
PortraitPro 4.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\PortraitProPSFilter64.8bf”
PortraitPro Body 1, 12, 1, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\PSFilterPPBLauncher64.8bf”
Smart Photo Editor 1, 12, 1, 0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\PSFilterSPELauncher64.8bf”
Topaz DeNoise AI 10.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”
TPAIApplyImageDataFilter NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIApply.8bf”
TPAIGatherImageDataFilter NO VERSION - from the file “TopazPhotoAIGather.8bf”

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.5.0.44 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.5.0\"
CmdN: 1.19.30
UAB: 2.18.0-4
Loaded at: 315 ms - launch time impact: 88 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder"
Loaded at: 27118 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 30.8.1.0 - from the file "Required Folder"
Lumenzia (v10.5.0) (Prepared) 10.5.0.0 - from the file "Plugin Marketplace"
PixelSquid (Prepared) 1.0.6.0 - from the file "Plugin Marketplace"
Astro Panel X Pro (Prepared) 1.0.0.0 - from the file "Plugin Marketplace"
TK Luminosity Mask (Prepared) 1.2.0.0 - from the file "Plugin Marketplace"
Light Painting The Still Life (Prepared) 2.1.0.0 - from the file "Plugin Marketplace"
Content Credentials (Loaded) 0.42.17.0 - from the file "Required Folder"
Loaded at: 26037 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 4.5.225.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\"
CAPTURE: 2.0.41 STOCK: 4.2.2
In app notifications (Loaded) 2.0.11.0 - from the file "Required Folder"
Loaded at: 27121 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 27128 ms - launch time impact: 1 ms
Photoshop Adjustments Panel (Loaded) 2.2.1.0 - from the file "Required Folder"
Loaded at: 27131 ms - launch time impact: 2 ms
Photoshop UXP Export-As (Prepared) 5.8.37.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.11.0 - from the file "Required Folder"
Loaded at: 27134 ms - launch time impact: 1 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 26039 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 26041 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2403.95.0.10 - from the file "Required Folder"
Loaded at: 27138 ms - launch time impact: 36 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 9 ms - entries: 46

Extensions:

GrutBrushes 1.0.0 - from the file “C:\Users\lymph\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.SelectorPanel\index.html”
JPEGmini 6.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.beamr.jpegmini\index.html”
Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\index.html”
AstroPanel v4.1.0 4.1.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\it.angeloperrone.astropanel\index.html”
CLIR Panel™ v1․1 2.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CLIR_v1-1 (Put in CEP Folder)\CLIR.html”
com.GrutBrushes.WebPanel.extension 1.0.0 - from the file “C:\Users\lymph\AppData\Roaming\Adobe\CEP\extensions\com.GrutBrushes.WebPanel\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Lumenzia 9.2.2 - from the file “C:\Users\lymph\AppData\Roaming\Adobe\CEP\extensions\com.lumenzia.ext\index.html”
Pro Panel 1.9.9 - from the file “C:\Users\lymph\AppData\Roaming\Adobe\CEP\extensions\ProPanel\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\extensions\stock-panel-licensing\index.html”
TKActionsV4 1.0.5 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\TKActionsV4\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Files\Adobe\CEP\extensions\TK\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_5_225\manager.html”

Installed TWAIN devices: NONE

TOPICS
Windows

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Adobe
Community Expert ,
May 20, 2024 May 20, 2024

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I see this is a laptop. Don't save directly to an external drive. Save to local drive, then copy the file over.

 

How is the drive formatted? It should be NTFS. exFAT is unreliable and not recommended. Note that reformatting wipes all data, so then you need to "park" your files elsewhere and move them back.

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Community Beginner ,
May 20, 2024 May 20, 2024

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This is a Dell XPS, not a laptop.

 

Capture.JPG

OS Name Microsoft Windows 10 Home
Version 10.0.19045 Build 19045
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-E9CT2ON
System Manufacturer Dell Inc.
System Model XPS 8930
System Type x64-based PC
System SKU 0859
Processor Intel(R) Core(TM) i9-9900 CPU @ 3.10GHz, 3096 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date Dell Inc. 1.1.28, 12/28/2022
SMBIOS Version 3.1
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 0T2HR0
BaseBoard Version A01
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume4
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.3636"
User Name DESKTOP-E9CT2ON\lymph
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 64.0 GB
Total Physical Memory 63.8 GB
Available Physical Memory 47.4 GB
Total Virtual Memory 97.8 GB
Available Virtual Memory 73.1 GB
Page File Space 34.0 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

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Community Expert ,
May 20, 2024 May 20, 2024

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OK - it was just that you have dual graphics with an integrated Intel UHD 630, which apparently is connected to something, or it wouldn't show up. On a desktop system there shouldn't be any need for that. Dual GPUs will often conflict (although I don't think that's the problem here).

 

Then I just can't explain why saving hangs.

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