Photoshop 25.9.1 Save / Save-As Dialog is BLANK

Forum|Forum|1 year ago
June 26, 2024
5 replies
1244 views

I just spent about 1 hour painting a texture for my job. I go to SAVE my file and the SAVE DIALOG is Blank. I see that several older versions of PS have had this same issue over the years. This is THE most important function of any software, period. Why this continues to plague Adobe is beyond me. I have deleted all prefs files.. I have rebooted several times. Still there is no way to save a file. I will try reinstalling.

I'm sure this has something to do with CLOUD services glitching. Users online recommend changing the preferences but there is no preference inside of Edit > Preferences > File Handling to switch from Default File Location > Creative Cloud TO On Your Computer. Where is the preference? This too is a blank area. This preference should be made to never disappear.

Photoshop 25.9.1
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Edition Windows 11 Pro
Version 23H2
Installed on ‎10/‎4/‎2022
OS build 22631.3737
Experience Windows Feature Experience Pack 1000.22700.1009.0
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Device name MSI
Processor 12th Gen Intel(R) Core(TM) i9-12900H 2.90 GHz
Installed RAM 64.0 GB (63.7 GB usable)
Device ID 43F003F8-5480-4BB6-9BD5-68A1EFB407CF
Product ID 00355-60715-88967-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Windows

Stephen Marsh

Community Expert

A previously saved action, or a script should be able to save the file to PSD if there is a problem with the GUI (which should be resolved with a preference reset).

Some examples:

https://community.adobe.com/t5/photoshop/auto-save-file-after-creating-contact-sheet/td-p/11879020

https://community.adobe.com/t5/photoshop-ecosystem-discussions/looking-for-photoshop-script-that-gives-a-file-a-unique-name-saves-and-close/td-p/10998808

https://community.adobe.com/t5/photoshop-ecosystem-discussions/first-post-after-a-script-for-saving-files/m-p/10669755#M269750

M

MongooseStudios

Participant

I have had this horrible bug several times, both with the last version and the latest update (as of July 20, 2024). Nothing worse (and basic) than not being able to save your work after a bunch of effort.

T

TrainWave

Participant

Client on the latest version 25.91 today is having the exact issue. Have not solved it yet.

Bojan Živković11378569

Community Expert

I have never encountered any issues with any save command in the past year. Your experience is unique and not a bug; it may be related to your machine and configuration. Reinstalling the software could potentially resolve the issue.

M

MongooseStudios

Participant

I'm not sure how you can declare this "unique" and not a bug. I see lots of people complaining about it while searching for a resolution. I have this problem on the last version, as well as the latest update (as of July 20, 2024).

chrisg11235813

Participating Frequently

Are you saving from the Menu bar, or using shortcut commands?

Are you using "Save", "Save As", or "Save Copy"?

If you create a new document and save right away is the save as window blank? or only once you work on a file?

if you choose to Export instead of Save do you get a useable window?

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