Participant

Answered

Photoshop 25.9 - hangs when moving artboard

Forum|Forum|1 year ago
June 1, 2024
49 replies
23996 views

Hi there,

I'd like to report a bug, as in subject. This happens only in 25.9 version, I've downgraded to 25.7, and it doesn't happen.

When I have a document, with couple of artboards in it (let's say, ad banners) - when I try to move any artboard, and, after clicking on the name, and starting to drag it to move it someplace alse - when I try to pass it over any other artboard, or layer, which is outside the artboards - PS freezes.

It happens every time, in every document I've opened.

Windows

Correct answer vintezisCS

I found the "solution"!!!

If you turn OFF [Auto-size Canvas] option, then there is no more freezing/hanging.

The only side-effect is the canvas size. It stays as is, so if you try to move an artboard out of the canvas, then it will be "hidden".

But the easiest way is to make two empty artboards (when [Auto-size Canvas] is on) and put these to the top left and bottom right corner of the "needed" canvas and then turn OFF the [Auto-size Canvas] option.

Edit: if you move an artboard out of canvas (because you need more space), and it is hidden, you need to turn back ON Auto-size Canvas just once, then every artboard will be on that resized canvas, and you can switch back OFF, and there is no more hanging again

Pls let me now, if its works.

(I'm on an M1 iMac with external display, 16GB ram, Photoshop 25.12)

benjamin.a

Known Participant

How is this still not officialy fixed when there are clear workarounds that proof this is a bug.

Stephen Marsh

Community Expert

With auto resize canvas off, after moving the Artboards, does Image > Reveal All help instead of using "bounding" artboards in the upper left and lower right extremities?

sheldoncoles

Participant

A D O B E !

F I X A R T B O A R D S!

T

ToddMorgan

Participant

Everyt time I move/duplicate an artboard PSD locks up and takes forever to come back. Anyone experience this? I deal with files that have a plethora of artboards, each 3000x per, and it seems that when I go to either move an artboard or drag copy to create dupe, it is falls on the edge of the "group" the software locks up until it figures things out (poorly). Can this be fixed!? Very annoying issue that happens daily.

Ged_Traynor

Community Expert

@ToddMorgan have a look at the correct answer in this thread to see if it helps

https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-25-9-hangs-when-moving-artboard/m-p/15088584#M847767

A

alex murcia color

Participating Frequently

Someone on another forum found a temporary solution.

The problem seems to be in the size of the sector.

When you create a new artboard the size of the sector changes.

and that change consumes a lot of resources.

so what I do is when I create a new file.

I create many empty work tables. With this, the size of the sector is expanded with empty tables, which does not require as many resources.

Then I disabled the "automatic canvas size" option.

When you do that you will realize that whether you create or delete new work tables, the size of the sector does not change.

and as a result. They move super fluid.

Be careful, don't leave the sector, because you can't work outside of it.

If you want to see the sector, you must enter the "view" "show" "sector" tab

E

EliottZ1468

Participant

i find out the most effected way is close this on he canvas setting

benjaminb67729647

Participating Frequently

For me it works when i make bigger canvas. I force it with positioning 2 seperate layers on top left and bottom right corrner.
After that you can position artboards in between layers.

When you need bigger canvas just move outer layer first to makes canvas bigger and than make/copy/drag artboards in between that area.

V

vintezisCS

Inspiring

I dont understand why we need to figure it out some workaround for a basic thing like this.

The "infinite" canvas works flawlessly in Figma for example... in Figma!!! in a web-app!!

I'm sure this bug comes from the core of Photoshop code (the artboards is a newer feature), but they have a bunch of many from the subscriptions, they must rebuild from scratch if needed.

V

vintezisCSCorrect answer

Inspiring

I found the "solution"!!!

If you turn OFF [Auto-size Canvas] option, then there is no more freezing/hanging.

The only side-effect is the canvas size. It stays as is, so if you try to move an artboard out of the canvas, then it will be "hidden".

But the easiest way is to make two empty artboards (when [Auto-size Canvas] is on) and put these to the top left and bottom right corner of the "needed" canvas and then turn OFF the [Auto-size Canvas] option.

Edit: if you move an artboard out of canvas (because you need more space), and it is hidden, you need to turn back ON Auto-size Canvas just once, then every artboard will be on that resized canvas, and you can switch back OFF, and there is no more hanging again

Pls let me now, if its works.

(I'm on an M1 iMac with external display, 16GB ram, Photoshop 25.12)

D

Danko5FA2

Known Participant

While Sameer K marked this as "Solved," and now they won't bother to fix it, it should be noted that this is not a solution, and not even a workaround.
We only identified that the problem is rooted in 'Auto-size canvas.'
When it is enabled back to render the artboards placed outside of the canvas, it will again freeze and take ages to process.
Setting the boundaries of the canvas early on is only a prevention, and is not helpful with documents that actually have the problem.

D

Danko5FA2

Known Participant

The whole Artboard-system is a mess. Just try to make a gradient layer in a multi-artboard file, and export it: the gradient shifts, because grounded by the size of the canvas. Ridiculous.

When I found the "solution" for this hanging problem, i knew it won't be fixed for a long time, because its a fundamental/core problem.

Well, the hanging problem wasn't there a year ago, so I don't think it's fundamental, it rather seems they broke it with new features. But at this point, anything probably requires uncomfortable amout of work, and I wouldn't be surprized they're not fixing it simply because they know they'll get away with it.

D

DanielVahsh

Participating Frequently

It seems they have fixed all of the problems mostly in Photoshop 2025 (Ver. 26.1)

For me it has a 1-2 second wait time when moving the artboard around fastly, but I believe it's due to my mac only having 8g of RAM and shouldn't be a problem.

D

DanielVahsh

Participating Frequently

Nevermind, I found that not adding effects to my text is the reason it wasn't lagging. I would suggest continuing to use 25.7 (or 25.5)

B

Benjac__

Participant

How can we notify Adobe about this? It's impractical as a professional designer to use the new versions of the software. Only the 25.7 version seems to work properly!

D

DanielVahsh

Participating Frequently

It seems they have fixed it mostly in Photoshop 2025 (Ver. 26.1) At least for me it has a 1-2 second wait time when moving the artboard around fastly, but I believe it's due to my system only having 8g of RAM

D

DanielVahsh

Participating Frequently

Nevermind, I found that not adding effects to my text is the reason it wasn't lagging.

Show more replies

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded