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47

Photoshop 25.9 - hangs when moving artboard

Community Beginner ,
Jun 01, 2024 Jun 01, 2024

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Hi there,

 

I'd like to report a bug, as in subject. This happens only in 25.9 version, I've downgraded to 25.7, and it doesn't happen.

 

When I have a document, with couple of artboards in it (let's say, ad banners) - when I try to move any artboard, and, after clicking on the name, and starting to drag it to move it someplace alse - when I try to pass it over any other artboard, or layer, which is outside the artboards - PS freezes. 

It happens every time, in every document I've opened.

 

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Adobe
Community Beginner ,
Jul 25, 2024 Jul 25, 2024

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Unfortunately version 25.11 is the same 😞 Unusable. Moving, copying artbortds is too slow on Mac Studio (M2 pro). 

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New Here ,
Jul 25, 2024 Jul 25, 2024

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I have the same problem, I'm running photoshop 25.11 and when I try to move the artboard out of the area of ​​other artboards or over each other, photoshop freezes. Downgrading the photoshop version to 25 they work normally. It is practically impossible to use artboards in this latest version 😞

System: Macbook Pro M2

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New Here ,
Jul 26, 2024 Jul 26, 2024

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I'm having the same issue. I just upgraded to 25.11, but it's still happening.  Super frustrating!

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Community Beginner ,
Jul 26, 2024 Jul 26, 2024

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I believe all the entire version 25 has problems, tried several, the most stable was 25.0, but still a couple of crash here and there. My computer works flawessly and is top noch, all other adobe software works perfectly. I been loosing hours of work because of version 25, please adobe solve this.

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Explorer ,
Aug 01, 2024 Aug 01, 2024

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Still a problem with the latest update 25.11.

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Community Beginner ,
Aug 02, 2024 Aug 02, 2024

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SOLUTION (for now)
Im experiencing the same bug.

You can have both versions 2023 and 2024 versions installed simultaneously.

I just installed last version of 24 and it workd perfectly with moving artboars.
So im using old version for projects with multiple artboards and new version + beta for projects where i need AI and other stuff. 

so i have 3 photoshops installed (v24+v25+beta) hehe

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Community Beginner ,
Aug 02, 2024 Aug 02, 2024

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Haha I am doing the same! Adobeeee we need this solved for monday please.

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Community Beginner ,
Aug 02, 2024 Aug 02, 2024

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Please ensure your graphics driver is up to date, reset Photoshop preferences, disable third-party plugins, and check for any updates. If the issue persists, report it to Adobe Support.

Thank you.😊

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Community Beginner ,
Aug 13, 2024 Aug 13, 2024

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Just updated my grahics driver, updated Windows, deleted my preferences, deleted all cached files and assignned maximum RAM to Photoshop... But NOTHING seems to fix this bug. Copying artboards is such a basic fundamental feature that I would expect Adobe to make it a priority. Please take this seriously Adobe, this is unacceptable when we're all being charged for a substandard product and it's killing our business workflow!

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Explorer ,
Aug 13, 2024 Aug 13, 2024

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Made a bug report, and the report has been moved here into the discussion???

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Community Beginner ,
Sep 04, 2024 Sep 04, 2024

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Just to let you all know, I am testing BETA 25.13 and this is still not solved.
I am stuck with version 24.7.4

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New Here ,
Sep 05, 2024 Sep 05, 2024

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i cant imagine other people dont have this problem with artboards. 

SO PLEASE UPVOTE THIS THREAD (until now 12!) IF YOU HAVE ALSO THIS PROBLEM FOR ATTENTION TO ADOBE ❤️ Thanks

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New Here ,
Sep 27, 2024 Sep 27, 2024

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yes si have some problem when using my PS. not solved untul now 😞 

 

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Community Beginner ,
Sep 06, 2024 Sep 06, 2024

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I am having the same problem on a MacBook Pro running PSD 25.11. If I try to move multiple 4K artboards with many layers each they jump all over the place. If I move the artboards one at a time it seems to be fine. Tedious.

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New Here ,
Sep 07, 2024 Sep 07, 2024

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Same issue here running 25.11. Moving, copying, or even thinking about an artboard causes Photoshop to lag and freeze and I have to force close. I've tried all the suggested solutions one by one (dispabling GPU, allocating more RAM, placing a layer mask over the artboard, reinstalling Photoshop, updated graphics driver) and I can replicate the issue every time. I've even tried the several different ways to duplicate an artboard. 

 

Only solution right now is to copy the artboard without the content and then copy and place the content onto the blank artboard. It still takes way longer than it should but doesn't cause the app to freeze.

 

HP Omen i9-12900H 2.50 GHz
Windows 11 64-bit
32GB RAM

NVIDIA GeForce RTX 3060

 

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New Here ,
Sep 11, 2024 Sep 11, 2024

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This was happening to me. I just downgraded back to 25.7 and we're back without any problems. Not sure exactly what is going on but it seems that I would lean towards something with the AI functionality bugging in the background. Or if there is an unncessary amount of meta data being packaged into each artboard. 

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Community Beginner ,
Sep 14, 2024 Sep 14, 2024

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Adobe has NO solution to this?  Oh well, guess it's time to install an earlier version again... same with Bridge, Illlustrator...come on Adobe...GET IT TOGETHER>

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Community Beginner ,
Sep 14, 2024 Sep 14, 2024

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I feel you, is incredible how this is not solved yet, I can't see the hour to finish my current project and move to Figma definitelly. Been using Photoshop since version 5, but no more.

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New Here ,
Sep 27, 2024 Sep 27, 2024

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I have the same problem, the only solution is to downgrade to version 27.7

The problem is related to the text layers

If you don't have any text layer it keeps moving fluidly

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New Here ,
Oct 01, 2024 Oct 01, 2024

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Same issue 🫠😭😭

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New Here ,
Oct 02, 2024 Oct 02, 2024

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Same here, I tried with several updates of v. 25...

As one user above, I think it may be connected with text layers. 

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Explorer ,
Oct 02, 2024 Oct 02, 2024

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Reporting this again.


How can Adobe raise the cost of our subscriptions but not be able to make something so simple as artboards flow and move freely like in Illustrator..

 

I'm this close to just doing all my artwork in Illustrator. Which is actually pathetic in 2024.

 

@adobe please pleeeeease fix this issue. It is getting laughable

 

 

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Community Beginner ,
Oct 03, 2024 Oct 03, 2024

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I think this is insulting, I work in a profesional environment as most of us do and our workflow is completelly broken with this.
Figma on the contrary is the tool of the future, we can have like 300 frames at the same time without any lag, I believe photoshop is very dead for complex proyects, it just good on photos and one by one haha.

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Community Beginner ,
Oct 03, 2024 Oct 03, 2024

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Same on my side. We switched to figma for making ad banners and carousels.
I now use photoshop only for photo manipulation and for things that are missing in figma so workflow is kinda bouncing between Figma and PS .. 
Figma is much faster without lagging + Faster exporting overall. 

Its kinda sad that they cant fix this for so long time now.

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New Here ,
Oct 08, 2024 Oct 08, 2024

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I've rolled back to version 24.75, and it seemed to fixed the issue. My guess is that the new bounding box previews of layers (I'm guessing that's how they're called) are messing with the fast previews of artboard changes.

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