• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photoshop 25 problem

Community Beginner ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

Can you please solve this bug?

 

Please have a look at the Videoclip (Screen Capture) attached: switching (clicking onto) different File-Windows in Photoshop 25. (this bug was in earlier versions too). It happens often that the content of the window dissapears when clicking onto it. The image appears again, when doing something else with the activated window (for i.e zoom, mask, resize the window etc.)

 

- newest Photoshop

- Mac Mini M2 

- 24 GB Ram

TOPICS
macOS

Views

357

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Sep 19, 2023 Sep 19, 2023

Hi @lalelu-media @SirFrogster Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Any improvement?

Votes

Translate

Translate
Adobe
Explorer ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

I've had the same issue for the last couple upgrades. Pretty frustrating. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

Hi @lalelu-media @SirFrogster Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Any improvement?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 19, 2023 Sep 19, 2023

Copy link to clipboard

Copied

i know this »feature« already. when i use it, the metal mode turns into »CPU« view. thank you. - i would suggest, that Adobe is fixing this bug finally 😞

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

I had remote access with Adobe Support. He/She has opened Photoshop with Rosetta. At that moment everything seemed to work and the bug was gone. Unfortunately the bug came back after the support service call, the same situation as before.

 

Then by chance I came across the ridiculous solution: JUST SHOW THE RULERS and the bug is gone! (well, the bug isn't really gone, but it's a workaround). Please let me know if you have had the same experience.

 

Unfortunately, I didn't hear from support that they were working on the bug (on the contrary - he denied that it was a bug, after all it worked the moment he was online with me).

 

I'm annoyed with Adobe, sorry! All we hear from the company are fat profits and a planned 10% price increase in November.

Instead, there are bugs that are not acknowledged and not fixed.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

Yes, your workaround works, thanks for the advice.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 01, 2024 Jun 01, 2024

Copy link to clipboard

Copied

LATEST

I tried that and it didn't work for me. What did work was to always work on the layer loose, and only after I finished in that particular layer, to put it inside a group. For some reason the bug only appears if I work on layers inside groups. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines