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RalphPaonessa
Participant
October 22, 2024
Question

Photoshop 26.0 doesn't see NVIDIA GPU on Windows 11

  • October 22, 2024
  • 2 replies
  • 754 views

After upgrading from Photoshop 25.12 to 26.0, the program no longer recognizes my NVIDIA GeForce GTX 1660 Ti GPU. After uninstalling 26.0 and reinstalling 25.12, it is now recognized.

 

I do not have this issue with the new version of Lightroom Classic 14.0.1. System Info from both programs is attached.

 

Thanks,

Ralph

This topic has been closed for replies.

2 replies

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
October 25, 2024

Your graphic device driver is outdated. Please load and install the recent version of the Studio Driver for your card.  

Don't use the "Game Ready" version !!

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 25, 2024

Hey, @RalphPaonessa. Welcome to the Photoshop Community. I'll help you figure this out.

 

The System info suggests that the GPU is not being detected. Have you recently updated or reinstalled the GPU drivers for the Nvidia GPU? 

 

Your machine has two GPUs: the power-saving Intel Graphics and the high-performance Nvidia GTX 1660 Ti.

 

Follow step 6 in the content here to configure the default GPU for Photoshop: https://adobe.ly/49YQSCI

 

After this, follow these steps to reset the GPU info & Logs location is %APPDATA%\Adobe\CameraRaw. A shortcut to get to this folder on Windows is:

  • Press the Windows + R
  • Enter %APPDATA%\Adobe\CameraRaw

    SameerK_0-1677098829015.png

     

  • Rename the GPU & Logs folder in this directory by adding .old at the end. (GPU.old & Logs.old)
  • Restart Photoshop, which should capture the updated driver & hardware capabilities.

Thanks!
Sameer K

(Use '@mention' to tag me when you reply)

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