Photoshop 26.10 not working with Windows 11

Forum|Forum|6 months ago
September 15, 2025
2 replies
1000 views

After I installed Windows 11, Photoshop 26.10 isn't working anymore. When I open a photo from ACR in Photohop, Photoshop is closing. When I open PS without loading a picture: toolbar and adjustment layers are gone for example. When I open a photo with file-recent files it's loading the photo, but still no tools.

The only thing I can do now is working with the older version: 25.12.4.
All specs are OK: GPU (nvidia Geoforce RTX 3070, 8GB, updated), RAM 32GB.

Help! I've in a a big project, I need Phtoshop every day!

Please dont't ask uninstall etc., this has never worked before ;-/

Windows

J

jackrobbert

Participating Frequently

Photoshop 26.10 crashing and hiding tools on Windows 11 is a known compatibility glitch. A few fixes that usually work:

Reset Preferences → Hold Ctrl+Alt+Shift (Win) while starting Photoshop, confirm reset.
Disable GPU acceleration → Edit > Preferences > Performance → uncheck Use Graphics Processor, restart PS.
Check ACR version → Make sure Adobe Camera Raw is updated (older ACR builds often cause crashes when handing files to PS).
Update via Creative Cloud → Install the very latest Photoshop patch — Adobe often hotfixes these issues quickly.
If nothing works → stick with 25.12.4 for now until Adobe rolls out a stability patch for 26.10 on Windows 11.

This way you can keep your project moving without losing time.

StapfotoAuthor

Known Participant

Everything tried, so that's exactly what i'm doing now, sticking to the old version 25.12.4 of Photoshop ;-/.

StapfotoAuthor

Known Participant

There's an update from Adobe Photoshop now, and part of the problem is solved. So it was definitely a PS-problem. Still no ajustmentlayers, hopefully there's also a solution for this bug soon.

Ged_Traynor

Community Expert

@Stapfoto was this a fresh installation of Windows 11 or an upgrade from Windows 10

For the toolbar issue, have a look at the correct answer in this thread

https://community.adobe.com/t5/photoshop-ecosystem-bugs/photoshop-tool-icons-are-missing/idc-p/14079878#M112305

For the other issues, try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

StapfotoAuthor

Known Participant

It was an upgrade from Windows 10.

Unfortunately '24' > Rename > '24.old' doesn't work. Still don't have a toolbar, adjustment layers en Photoshop is closing after a few seconds now every time.

Adobe advices to use Ctrl + Alt + Shift + start Photoshop for Windows to reset the Photoshop preferences but this doesn't work. Ik get this message: "Do you want to allow Adobe Photoshop 2023 to make changes to your device?" But it's not about Photoshop 2023.... Because photoshop closes now immediately after starting it, it's impossible to go to the preferences in Photoshop itself ;-/.

Can you please tell me how to reset the prefences in Photoshop 26.10 without having the possibility to enter de app? Or better: do you know when there's an update (today? tomorow?) from Adobe to fix this bug with Windows 11 😉 ?

Ged_Traynor

Community Expert

@Stapfoto "Unfortunately '24' > Rename > '24.old' doesn't work" you renamed the wrong folder, for version 26.10 the folder name is "Adobe Photoshop 2025 Settings" in the appdata folder

If that doesn't help, I would suggest uninstalling and reinstalling Photoshop from the CC app and select to delete the preferences, something obviously went wrong with the upgrade from Windows 10

Photoshop version 26.10 runs fine on both my Windows 11 PC's

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