Photoshop 3D issue

Forum|Forum|4 years ago
August 7, 2021
1 reply
561 views

Hi there,

I'm working with Photoshop 22.4.3 version on a MacBook Pro M1 (2020), 16Gb.

Attached I sent a file of a 3D Photoshop file.

In layer "3D Smart Objects" you must click on "DOUBLE CLICK HERE TO PLACE DESIGNS.psb" to open the smart object.

I become a black window instead the image which I placed a time ago.

What can I do to see the image after double clicking the smart object?

Thank you for your help!!

Greatings, Harrie

Tablerunner.zip

macOS

This topic has been closed for replies.

Correct answer Ged_Traynor

Hi

Just tested with Photoshop version 22.4.3 on Windows 10 and it opens fine for me, try enabling this option is preferences and restarting Photoshop to see if it help

Ged_Traynor

Correct answer

Community Expert

Hi

Just tested with Photoshop version 22.4.3 on Windows 10 and it opens fine for me, try enabling this option is preferences and restarting Photoshop to see if it help

h.g.s63432039Author

Participant

Hi,
thank you for your answer.
I deleted the preferences and restarted Photoshop.
But it still doesn't work on my MacBook Pro.
I still have a black window when I open the smart object.

Is it an issue with Photoshop and Mac?

Greentings, Harrie

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