I have a 2020 version of Photoshop and Bridge that I have been running on a Windows 7 desktop for 2 years with basically no problems. As of yesterday I cannot open a file from Camera Raw from Bridge or Photoshop, and cannot even open the Cloud App. When I try and open a file from Bridge I get the message that my Subscription has ended, (it is current!), and when I try to open the Cloud App I get the message "Cannot connect to Adobe Servers" and to check my internet connectivity, or my Firewall (which is fine, not changed!!!). I have had, and do have, the required TLS 1.2 protocol, and nothing else has chnged on my Desktop since I used photoshop last week. I took the trouble to reimage my computer from a week old B/U, to no avail., and even shut my Bitdefender Anti Virus thinking it could be intefering. I'm stumped as to why I suddenly cannot connect to the Adbe servers to verify my subscription and use Photoshop.
Sometime ago I read a similar topic. If I recall correctly, the solution was to completely uninstall the Creative Cloud app, reinstall it and then re-establish the connection to the user's Adobe account.
Since you are on Windows 7 and a less than current version, my suggestion may be completely irrelevant! At some point, even Microsoft is moving, or has moved, beyond Windows 7.
Hi Jeffrey, Thanks, I know support has ended but it Was working fine and I have no idea why it suddenly would not connect to the Adobe servers to do anything ?. I went to Adobe support and chat, Amit at Adobe support took over my desktop, did a remote fix , downloaded a Microsoft "easy fix" file #51044,? checked my system clock, made some change, had me reboot and sign back in to Adobe and got me up and running again. He was teriffic!!!