Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop and Creative Cloud not working in MacBook Pro M1 processor

New Here ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

Hi, 

 

I bought new Macbook Pro with M1 prosessor last week and now Adobe Photoshop and Creative Cloud is not working. Does anyone have same problem? How you fixed it? 

TOPICS
Problem or error

Views

956

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Mar 22, 2021 Mar 22, 2021

Copy link to clipboard

Copied

What version of Photoshop are you running? Please confirm that you are on the latest version, which is 22.3.0

warmly/j

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 26, 2021 Mar 26, 2021

Copy link to clipboard

Copied

I had that version and still wouldn't load. Creative Cloud Desktop app is uesless as well. Only thing that works is Lightroom but I cannot get latest update for it because CC app doesn't work.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 09, 2021 May 09, 2021

Copy link to clipboard

Copied

I have the same issue

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2021 May 23, 2021

Copy link to clipboard

Copied

Same here. The Creatove Cloud application is completly not usable. No clicking, no updates. I can jsut minimize it or close it.
Photoshop is not even starting. 

Kind of realy rediculus that adobe is not prepared for this tbh.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 23, 2021 May 23, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2021 May 23, 2021

Copy link to clipboard

Copied

Thank you Dave! 

It's runniiiing!:-) 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 23, 2021 May 23, 2021

Copy link to clipboard

Copied

You're welcome 🙂

Dave

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2021 Nov 17, 2021

Copy link to clipboard

Copied

LATEST

I bought M1 Pro with 32Gb of RAM and use Photoshop v. 23.0.1
Photoshop itself works faster but there's still a lot of issues, for example, if you use the mixer brush tool with frequency separation technique everything starts to freeze/glitch.
Also, if you use 120Hz display refresh mode zoom in/out the image in Photoshop doesn't look smooth.
It's sad when two big companies cannot fix all problems before announcing new products.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines