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2

Photoshop and other CC 2020 apps slow on macOS Catalina

Participant ,
Apr 23, 2020 Apr 23, 2020

I just purchased 27" iMac / 3.6Ghz 8core / 1GB SSD / 72GB Ram / Radeon Pro Vega 8GB.

Have installed Adobe CC 2020 Photoshop, Illustrator, InDesign, Premier, After Effects, etc.

 

Have noticed slow or lag repsonses in PS, AI, AE. Things I never saw on my 2011 iMac with CC 2018 and earlier. Also, simple things like moving objects and slow response.

 

• Photoshop - create a new file and work area displays empty space - like I didn't create a new project. I click in the empty space and the white canvas finally appears.      Change brush type, then use the keyboard short cuts to size brush up/down but PS will not respond to keyboard shortcuts until I click on the canvas then keyboard short cuts will work.       Open a second image tab and it displays the image from the first tab. Click back and forth between tabs and will only display the first tab's image. Have to restart app.

• After Effects - I click and drag mouse to select several keyframes. Drag across the key frames and nothing selects for 2-3 seconds.     Drag a clip on the timeline and it takes 2-3 seconds before the clip moves. This lag doesnt happen everytime in AE maybe every 3rd-4th time I do it.

 

• Illustrator - drag around a few anchor points to select and it take 2-3 sec to select them, Not everytime but every 3rd-4th time.

 

I haven't used the other apps as much so I'm not sure how they will behave. But the 3 I have used are all acting up.

 

These are simple actions that should be instant. I never had issue on my older, slow iMac with Sierra.

 

I would like to install older versions of the apps but Creative Cloud won't let me download multiple copies of their app. It seems if I download an older version I have to unistall the new version. I am in the middle of a big AE project and do not want to unistall AE 2020 to try and open the file in an older version of AE.

 

I have searched forum but havent found a post that matches what I am talking about. But, I have found a lot of post about slow performance in CC 2020.

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Adobe
Community Expert ,
Apr 23, 2020 Apr 23, 2020

Hi Mac Os cataline has some issues yet with new version Adobe 2020 Softwares and this problem is under notice of Adobe Team....regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional
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Participant ,
Apr 23, 2020 Apr 23, 2020
LATEST

Hello Ali. Thank you for the quick reply.

I just came across a page on Adobe sites that made mention of the "2nd tab not updating with correct image in Photoshop". They suggest updating Catalina to 10.15.4. I am on 10.15.3. I will look at trying that once I am done with this AE project.

 

Adobe doesnt list any of my other issues or suggestion of updating Catalina.

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