• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photoshop become completely unresponsive after use.

New Here ,
Oct 17, 2020 Oct 17, 2020

Copy link to clipboard

Copied

So using Photoshop recently i've noticed after I start using the program for five minutes the whole program becomes unresponsive. I am able to "Switch Tools" but i am unable to actually use them.... almost like the whole canvas is just locked. I cannot move around it, and it stays frozen in one area. The only thing I can do ironically is save. Once I close the window, and reopen it IO can work back into it for another five minutes and the cycle repeats.  After using this program for 10 plus years I cannot pinpoint what is actually wrong with this.

Any ideas of what I can do? 
I use Photoshop professionally and this is a HUGE set back for me.   

TOPICS
Windows

Views

347

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 17, 2020 Oct 17, 2020

Copy link to clipboard

Copied

How much free HD memory do you have?

How much available RAM?

Did you turn off non-essential background processes like energy saving sleep mode, real-time backups and anti-virus scans?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 17, 2020 Oct 17, 2020

Copy link to clipboard

Copied

I run 1 Terabyte HD, 565 Gugs are free
24 Gigs of Ram(i've allowed PS more than enough for use i'm almost at 8o percent)
yes. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Enough to run a few Teslas that - any further response here from Adobe???

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 31, 2021 Jan 31, 2021

Copy link to clipboard

Copied

Wow Winner!!!! 

Adobe Support Community
 
 
Nick5E26_0-1612093584704.png

 

 

You just earned a new badge!

Nick5E26_2-1612093584696.png

 

 
Hi Nick5E26,

Hey hey! Thanks for posting your first reply within the community!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 25, 2024 Feb 25, 2024

Copy link to clipboard

Copied

LATEST

I've got the same problem. That makes unable to work with PS. I got not idea about what's to do

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines