Photoshop becomes unresponsive while using Select Subject and masking on M1 Macbook Air

[Sachin Thakur]

The Photoshop interface is not smooth and Unresponsive every time I use it to select subject and mask.

Why [inappropriate language removed by moderator] I am paying so much and still getting nothing except app crashes on my MacBook Air M1.

Please resolve this as quick as possible.

{Thread title edited by moderator}

[nikunj.m]

Hi,

We're sorry about the trouble with Photoshop. It would be helpful if you could go to the Help menu in Photoshop, then System info & copy & paste the information here.

You can try adding Photoshop to the Accessibility list on macOS & Full disk access using the steps suggested here: https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-learn-how-to-give-full-dis...

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Let us know how it goes!

Regards,

Nikunj

[Derek Cross]

Whch version of Photoshop?

Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

After you've Select > Subject are you applying a Layer Mask? (Describe what happens when you do).