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Billy31799085vwis
Participant
August 21, 2023
Answered

Photoshop Beta V 24.7 (this feature requires the latest version of photoshop beta) error using ai

  • August 21, 2023
  • 6 replies
  • 2159 views

Hi, ive just today downloaded the beta app to experiment with it and ive downloaded the most up to date version that is shown on my creative cloud v24.7 but once ive got onto use the app and use the generative ai feature i get a message saying 'this feature requires the latest version of photoshop beta' with a button saying update now and when i click the button it simply takes me into the creative cloud app but not to anywhere which i can update the app, my creative cloud is saying this version is the most up to date available, has anyone else experienced this error. Im in the UK i dont know if this makes any difference but ive seen some posts from people talking about a version 25.0 that has been released but i dont know if this is only in the US, i could be completly wrong but thought id add it in incase.

Thanks, Billy.

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    Hi @Billy31799085vwis if you are in a managed environment (Education, Enterprise, Teams) your admin has to allow releases within a 30-day window otherwise you have to wait a month to see the newest releases.

    6 replies

    B
    Billy31799085vwisAuthor
    Participant
    August 21, 2023

    @Kenneth Kawamoto Thank you 👍

      B
      Billy31799085vwisAuthor
      Participant
      August 21, 2023

      @Kevin Stohlmeyer Perfect, thanks very much for the information 

        K
        Community Expert
        Kenneth KawamotoCommunity Expert
        Community Expert
        August 21, 2023

        Just FYI v25.0 is definitely available in the UK (I'm here using it!)

          Kevin Stohlmeyer
          Community Expert
          Kevin StohlmeyerCommunity Expert
          Community Expert
          August 21, 2023

          @Billy31799085vwis correct. Its a two part permission allowance from the Admin - 1. Allow access to the beta section. 2. Allow access to releases within 30-days. A lot of admins miss that second one. After 30 days you should see it. The unforunate side-effect is if a newer version is released in that window, you wont see it.

            B
            Billy31799085vwisAuthor
            Participant
            August 21, 2023

            Hi @Kevin Stohlmeyer just to clarify regardless of what admin does, I will be able to access the features after 30 days of the new update release. Thanks

              Kevin Stohlmeyer
              Community Expert
              Kevin StohlmeyerCommunity ExpertCorrect answer
              Community Expert
              August 21, 2023

              Hi @Billy31799085vwis if you are in a managed environment (Education, Enterprise, Teams) your admin has to allow releases within a 30-day window otherwise you have to wait a month to see the newest releases.

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