photoshop brush keeps drawing straight lines!

[abrightgem]

Hello 

wondering if anyone can help, every so often my photoshop brush gets stuck and can only draw straight lines! 

ive searched for an answer to why this is happening but cant find one. 

thanks 

[jane-e]

Hi

• The first thing to check is to see if either Shift key is stuck.
• The second thing to do is to Reset the line tool in the options bar — right click the icon on the far left of the options bar.

Jane

[Guest]

Jane I knew I should have hit the refresh before replying, at least I got the tool right 🙂

[jane-e]

Yes you did, Ged — I broke the rule about answering questions while drinking my morning cup of coffee! :hot_beverage:️

[Guest]

Hi

What exact version of Photoshop and OS do you have, have you tried resetting the brush tool

[abrightgem]

my eraser is now glitching too, it won't erase!

[abrightgem]

running CC 2019 have tried resetting the brush will see if it does it again

[jane-e]

Hi

In Ged’s screen shot, note that Reset All Tools is below the option to Reset the current tool. Try that first.

If that doesn’t work you may have to Reset Preferences from Preferences > General > Reset Preferences on Quit, then Quit and Relaunch. Be sure to backup Actions, Brushes, Swatches, etc., first. 

~ Jane

[Lumigraphics]

I've seen this issue on multiple computers running Windows (both 7 and 10) and Wacom tablets. As far as I've been able to figure out, it is some sort of memory issue and not a Photoshop bug. Wacom tech support was zero help in troubleshooting. At this point when it happens, switching to another app and back usually fixes the glitch.

[abrightgem]

thank you Im running a year old MacBook Pro with a Wacom, so that makes sense! it does seem to rectify itself after a while, maybe I've switched programs and not realised, also relieves when I restart, however not ideal when Im trying to get projects completed.

[abrightgem]

thank you everyone for your help!