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Answered

Photoshop brush stroke moving canvas?

Forum|Forum|7 years ago
April 7, 2018
29 replies
50179 views

Hello all, whenever I try to make a brush stroke in Photoshop CC 2018, it moves my canvas as though I'm using the hand tool rather than actually putting down a brush stroke. I've tried uninstalling and reinstalling my Intuos3 tablet drivers, uninstalling and reinstalling Photoshop with all of my preferences removed, I've tried resetting my tools to see if that would have any effect and have had absolutely ZERO luck.

I did a test run with Krita to make sure it wasn't a tablet issue and my brush strokes worked 100% fine in that program, so I think this is a Photoshop specific problem. If anyone has any pointers, please, please, please, help. Any advice would be greatly appreciated as this is an issue that only recently came up and I haven't the slightest idea why it might be happening.

Cheers.

This topic has been closed for replies.

Correct answer davescm

Hi Dave,

The latest update fixed my canvas. But now I noticed that my lines are jagged instead of smooth. Sorta how it was like before I had wintab. Should I uninstall it and reinstall it?

Thanks,
Surface Pro 4

Hi

No need for any of this now. Microsoft have now issued an update to fix the issue that they caused . See link in this page from Adobe: Cannot paint with stylus when zoomed in on image | Windows 10

Dave

Show previous replies

C

ca40864825

Participant

if you have problems with your pen (my pen drags my workingfield to all directions when i use the brush or pencil) go to setup wacom tablet and go to calibrate (your pensil) and deselect Windows-inkt (left under) it could be that after the next update it wil be selected again, so deselect again if you have some troubles again. good luck.

davescm

Community Expert

ca48923524 Your advice is incomplete. It will resolve the moving canvas issue but will disable Pen Pressure. If you disable Windows Ink then you must also add the PSUserConfif.txt file, as posted above, to restore pen pressure and pen tilt.

Dave

K

keldrian

Participating Frequently

A huge Thank You Dave,

this was literally driving me nuts today. Worked perfectly for CC2018!

Means I can finish the job I was meant to do today...

Cheers

Jonas

TengFeng

Participant

Wacom Tablet:- How to disable Windows Ink & Keep Pressure Sensitivity in Adobe Photoshop. | Sweet Drawing Blog

Skazx

Participant

Surface pro 2017 (i5 edition) here. Anyone find any hacks for non-wacom users?

davescm

Community Expert

Hi

The latest windows update (KB4093112) has caused an issue with the Wacom tablet and Photoshop.

You can either - undo the update

or

Do the following (recommended) :

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the tablet properties and uncheck "Use Windows Ink"

4. Restart Photoshop

That is it - all should now work well (you need to do all the above steps to retain pen pressure)

Note : There is a third option. Microsoft made this change intentionally and they have issued a way round it with registry change (see link below). However for Photoshop the PSUserConfig method works.

https://www.reddit.com/r/Windowsink/comments/8508fi/controlling_pen_behavior_in_windows_10 /

Dave

aris baltas

Participant

Thanks Dave,

it worked for me!

C

cassieg28962861

Participant

So frustrating to pass out working ona project and wake up being unable to complete it... *sigh*

Anyways, No KB4089848 installed, tried creating the PSUserConfig.txt (Thanks for your post, Dave!), and it.... kinda works... I have to Double-tap-and-hold in order to make a pen stroke. I've been through every setting I can find, haven't been able to find anything that fixes it. Any other suggestions?

Jake

Surface Pro 1, Windows 10 Pro, Photoshop CC 2018

montye15041785

Participant

I`m using the surface book and have the very same problem after the latest windows update. I dont have KB4089848 but I'll uninstall all recent updates since the WinTab fix didnt work for me, nor did it mae it better to install the latest PS update...

A

acampb2014

Participant

Hi there,

I was the same, in that I didn't have the KB4089848. I tried to uninstall a flash update that came with the most recent update and that seemed to work. Maybe give that a try?

N

nickw57022242

Participant

I also do not KB4089848, but do have KB4099989. This is so incredibly annoying. Please fix this asap.

C

ckenna

Participant

I don't have KB4089848 in my update history, yet I'm experiencing this problem as well. My most recent updates (installed today) are KB4093110, KB4093112, KB890830, and KB4099989. Am I missing something?

PetronellaVanRee

Participant

I had the same problem after I installed the following Windows updates: KB4093112 and KB4093110.

After removing KB4093112 the problem disappeared!

Hope we can find a permanent solution with this KB installed, for now I leave this one off my PC.

K

keithm41148666

Participant

Was on a job today and wound up discovering this same issue after installed updates this morning. Waiting for a solution to this bug. I wound up using clip Studio to finish my job.

davidc1815

Legend

Sounds like the KB4089848 problem. This Windows 10 update has caused the canvas dragging you describe. You can achieve temporary relief from the problem by uninstalling the Windows update KB4089848 and then pausing the update process (this will give you a month of no updates). We are all hoping that a Windows Update will be found to correct this problem. If you look through the list of posts you will find quite a few about this.

Trevor.Dennis

Community Expert

David, this should be fixed with Photoshop 19.1.3 update from a couple of days ago.

davescm

Community Expert

I just got the Windows update this morning, and I now have the same issue. I hope I can unistall the last Windows update.

Just a few hours ago Photoshop was working perfectly, so that must be it.

Edit : Unistalling KB4099989 and KB4093112 solved it for me, thanks all

No need to uninstall the Windows update. Just do the following:

1. Use notepad to create a text file and type in :

UseSystemStylus 0

2. Save the file as PSUserConfig.txt in the following location
C: > Users > Username > AppData > Roaming > Adobe > Adobe Photoshop CC 2018 > Adobe Photoshop CC 2018 Settings

3. Go to the Wacom tablet properties and for Photoshop under Mapping uncheck "Use Windows Ink"

That is it - all should now work well

Dave

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