Skip to main content
A
AlexisNaquel
Participant
April 7, 2018
Answered

Photoshop brush stroke moving canvas?

  • April 7, 2018
  • 29 replies
  • 50179 views

Hello all, whenever I try to make a brush stroke in Photoshop CC 2018, it moves my canvas as though I'm using the hand tool rather than actually putting down a brush stroke. I've tried uninstalling and reinstalling my Intuos3 tablet drivers, uninstalling and reinstalling Photoshop with all of my preferences removed, I've tried resetting my tools to see if that would have any effect and have had absolutely ZERO luck.

I did a test run with Krita to make sure it wasn't a tablet issue and my brush strokes worked 100% fine in that program, so I think this is a Photoshop specific problem. If anyone has any pointers, please, please, please, help. Any advice would be greatly appreciated as this is an issue that only recently came up and I haven't the slightest idea why it might be happening.

Cheers.

    This topic has been closed for replies.
    Correct answer davescm

    Hi Dave,

    The latest update fixed my canvas. But now I noticed that my lines are jagged instead of smooth. Sorta how it was like before I had wintab. Should I uninstall it and reinstall it?

    Thanks,
    Surface Pro 4


    Hi

    No need for any of this now. Microsoft have now issued an update to fix the issue that they caused . See link in this page from Adobe:  Cannot paint with stylus when zoomed in on image | Windows 10

    Dave

    29 replies

    N
    nicolem77481779
    Known Participant
    October 15, 2020

    October 15th 2020 I have the same problems for month now too, nothing seem to work I try. (iMac) 
    Does anyone have a solution yet? 

    Thank you 

    J
    jurgendicanis
    Participant
    March 17, 2020

    Hi, is march 17, 2020 and I still have the issue with the brushes dragging the canvas, I´ve trued all the solutions but none works. The Windows fix cannot be installed in my computer, I dont know why. I cant find the update to remove it, either worked the notepad solution.

     

    What can I do? 

    laurav55229542
    laurav55229542
    Participant
    April 26, 2018

    I found this great article and the fix has worked very well. 

    https://digitalmediaphile.com/index.php/2018/04/11/fix-for-pen-dragging-canvas-in-photoshop-2018-cc-after-windows-update…

    creating the file she suggests using note pad and then adding it to the registry seems to fix the issue in photoshop. 

    sampenarts
    sampenarts
    Participant
    April 24, 2018

    Hi, I'm facing this problem too and I'm having a lot of trouble trying to fix it. I use a Huion H610PRO and Photoshop 2018. I don't have the Windows update that everyone is talking about. I'm trying to do what Dave is suggesting, but I can't seem to find my AppData to put the text file in. I'm very confused and getting stressed over this. I'm not very tech-smart, so could someone please help explain the solutions to me? Thanks.

      caitlange
      caitlange
      Participant
      April 24, 2018

      You probably need to show hidden files: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

      sampenarts
      sampenarts
      Participant
      April 24, 2018

      Doesn't seem to fix the issue, sadly.

      EDIT: Hmm, ok. I tried out Dave's tutorial again, and this time I was able to find the files I needed! I don't know why I couldn't find them before. I must have named the notepad file incorrectly. I rebooted my monitor and everything seems to be working just fine, so yay! Thanks, Dave.

      caitlange
      caitlange
      Participant
      April 22, 2018

      Try this:

      Photoshop - Wacom - Latest Update Bug

      D
      douglasg6499458
      Participant
      April 22, 2018

      TsunamiHolmes
      TsunamiHolmes
      Participant
      April 21, 2018

      davescm​ Thank you so so much!

      S
      Sophia003
      Participant
      April 20, 2018

      If the problem is only accuring while using your pen, this might solve the issue!

      https://support.microsoft.com/en-us/help/4093112/windows-10-update-kb4093112

      R
      Rod Pickett Photography
      Known Participant
      April 20, 2018

      This solved the scrolling problem, but I still have the following problems try to use my Wacom

      • The zoom tool stopped working
      • The paintbrush erases a 50% gray, softlight layer when painting with black
      • The healing brush appears to do nothing
      A
      abrahamk42437197
      Participant
      April 20, 2018

      I have a new Surface Book 2. Since it is 2 days old I don't have those updates in my history for some reason. I installed the WinTab drivers, put the PSUserConfig.txt in place and turned off Win Ink - the scroll was fixed but lost my pressure sensitivity. I found this and ran it as MS says to and once i restarted Photoshop I was all fixed - pressure sensitivity works and the canvas move bug is not happening.

      This is what worked for me:

      Unexpected panning or scrolling in some apps with pen after applying - Microsoft Community

        R
        Rod Pickett Photography
        Known Participant
        April 19, 2018

        I'm experiencing even more bizarre issues using my Wacom Intuos4 with Photoshop CC 19.1.3

        • The zoom tool stopped working
        • The paintbrush erases a 50% gray, softlight layer when painting with black
        • The healing brush appears to do nothing

        None of these problems occur if I use my mouse instead.

        Show more replies
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices