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Photoshop bug - Menu bar missing from Photoshop 2021 on Windows 10

New Here ,
Jan 19, 2021 Jan 19, 2021

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Bonjour, bonsoir

Depuis que j'ai télécharger photoshop 2021 ma barre d'état et de menu ont totalement disparus
je me retrouve avec l'accueil de photoshop en fond il m'est possible de les manipuler tout de même mais je ne les vois plus.

je dispose actuellement d'un lenovo avec une carte graphique amd radeon et je me demande si le problème ne viendrait pas de là?
Si quelqu'un à une solution...

merci beaucoup

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Adobe
Adobe Employee ,
Jan 22, 2021 Jan 22, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Please ensure you have all available Windows updates installed on the computer along with the latest drivers for the graphics card. You can check: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#GPUandgraphicsdrivertrouble...

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

You can also check out the conversation here: https://feedback.photoshop.com/conversations/photoshop/photoshop-2020-menu-bar-missing/5f5f462c4b561...

 

Let us know if this helps!

Regards,

Nikunj

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