Photoshop Bug: Sliders getting stuck to mouse after release (Mac OS)

[zBoson]

When dragging various sliders in Photoshop CS5, very often these sliders get "stuck" and move with the mouse even though you have released the mouse. Say you are dragging a slider to set the brush opacity to 50%. When you have set it to 50%, you release the mouse and move it away from the slider, only to find that the opacity still increases or decreases as you move your mouse. You have to click again to fix this, but then of course you have to go back and do it again.

Below is a small illustration (I can't take a screenshot of my mouse) of an example of when this happens:

• This happens to me around once every 5 times I use a slider, i.e. extremely often. As you can imagine, it's very annoying and frustrating.
• I use a Wacom Bamboo Fun tablet, and I never use Photoshop without it so I cannot confirm whether this bug happens with a mouse or just the tablet.
• It doesn't just happen like on the above illustration, but also with any slider such as those in Adjustment Layers and Filters.
• The bug does not happen when using tools on the canvas (thankfully). So the Brush tool, and every other tool, works fine and never gets "stuck".
• I have the latest version of Photoshop CS5.
• This is a bug that has always been in CS5 since the first version, and it has not been in previous versions of Photoshop.

Does anyone else have this issue? Anyone else with a Tablet?

I know there are large amounts of similar, extremely annoying bugs in CS5, but this one is just driving me crazy.

Late 2008 15" MacBook Pro

OS X Snow Leopard 10.6.7 (but the problem has existed way before 10.6.7)

Photoshop CS5 version 12.0.2

[jellysquare]

After working on smaller files for a couple weeks without any problems, I opened up one of my very large files (4.38GB when opened in PS and with 197 layers in 37 layer groups) and, voilá, the problem was there, big time!

That explains why this problem is not that common - most people do not work on these kinds of large, extra-many-layered files. My assumption is also that Adobe probably does not do extensive testing on these kinds of files but rather on more moderately sized files.

I am now 100% convinced that this is a PS bug. 100%!

[jellysquare]

I also know quite a few people who work on these kinds of files as professional retouchers and most of them are way too busy to participate in any online forums, but will rather live with it and hope for an update sooner rather than later. I actually know this from discussing various previous issues with them. They just don't have time to deal with finding the right forum, posting, replying, etc...

Another explanantion why there aren't that many complaints coming forward.

[estdesigns]

I have the same problem with the layer in the layer palette getting stuck when clicked. I also noticed a host of other problems, including, depending on what file I'm working on, getting the 'File was saved outside of Photoshop.....' alert constantly while trying to save.

I noticed all my problems beginning after installing Suitcase Fusion 3. Any correlation with anyone else?

[Francesco_Marinelli]

I don't know if this can help anyone but i found out that the crash occurred to my cs5 was caused by "popclip" an app that allow to copy and past quickly.

Francesco

[Chris Cox]

Could you email me at ccox at adobe dot com with more information on the crash you were seeing (so I can make sure we associate those with popclip and can tell other users).

[jim@apgs.net]

I have the sticky mouse problem as well. I see it on more than just sliders however. I do have a wacom tablet. I see it happen with the mouse and the wacom pen. I see it with sliders as well as brushes. If I had my guess, I would agree with a problem in photshop with event handling of mouse press/release.

This bug is very disruptive, particularly when it happens with a brush.

I work with large files, with many layers almost all with masks. If I was debuggung I would start there. It could only occcur when resources are close to used up or process time is in high demand. I do notice that when it happens with the brush, the system seems like it boggs down, and occasionally will pinwheel. could be related, maybe not.

I will try to pay more attention to exactly what I am doing when it happens, and post it here.

@chris cox: what are you guys doing to try and replicate the issue? or what have you tried?

[i6am6stu6]

Omg, this is the worst thing ever.  I have the smae problem.

I am a digital painter, so I am constantly making tiny adjustments to the color slider.  It happens like 1 in 6 times.  I make the perfect ever so slight color tweak ever so carefully, then go to paint only to find the slider stuck and dragged all the way to black......

I'm using a new imac with yosimite, photoshop cc 2015, cintiq 22 hd. 

Adobe, please help!!!!!!!!   I might have to switch over to corel painter is we cant get this addressed it is absolutely detrimental to my work flow.

[Dnilo_]

I have the exact same problem, after a lot of tinkering with my system and PS deactivating other apps/devices/plugins/extensions I found that uninstalling the wacom drivers (6.3.15-1 and 6.3.15-2) for my Intuos Pro (small) solved the problem. With the driver installed even the mouse and trackballs I connected were sticking, without it they were not. However I can't work without the Intuos.

Since the wacom forums and support are basically useless I thought I could post the results of my experience. I hope Adobe could find what's making Photoshop behave like that, because it's the only program that behaves like that in my system.

By the time of this post I'm using: OS X 10.11.1 (El damn Capitan), Mac Mini 2014, Intuos Pro small.

I'm willing to work with Adobe to sort this out sending logs or anything if required.

[AWOLism]

I also have the problem with sliders and curve points sticking to wacom pen cursor, and it's a LOT. It does indeed become incredibly annoying when working.

On my home office iMac (late 2013) with OSX 10.10.2 at the moment, Photoshop CC 2015, Intuos 5 Touch and Wacom driver 6.3.15-3. Will try upgrading the OS when I get the time, and uninstall/reinstall Wacom Drivers.

The issue only happens in Photoshop, and only on sliders and curve points.

Have a similar setup at work but with a Mac Pro and a Intuos 5 Large. No problems at all there.

Anyone else found a fix for this?

Andreas

[alexe5552706]

I have the sticky mouse issue as well. It appears on sliders (for instance, layer opacity, brush opacity, brush size) and rarely - curve points. I use mouse, not a tablet. Photoshop CC 2015.1.2, Mac OS 10.11.3

[barrycraig]

This has got to be the most enduring bug in the history of Photoshop for me. I have (and can) replicate this bug with multiple computers and using multiple Wacom tablets. I have other colleagues who also suffer constantly from this bug, I estimate 1 in 5 clicks on any slider (or curve) will get stuck.

This is the most frequent and irritating interruption to my workflow. I am amazed how little conversation there is regarding this bug online, which leads me to think maybe I have the pen/tablet setup in a way which is causing this error, but even after completely resetting the tablet preferences it remains.

Here is a video of me reproducing the bug in two different ways. Whenever the slider is moving with the cursor nowhere near it I have released the 'click' and the slider is 'stuck' to the cursor.

https://youtu.be/99eBXAJqUqc

PLEASE FOR THE LOVE OF GOD RID ME OF THIS CURSE

[zBoson]

I can reproduce it even without a Wacom tablet - it has nothing to do with the tablet. A simple mouse click on my trackpad also gets stuck.

I think that instead of constantly adding stupid new features such as a filter for generating trees and face detection in Liquify, maybe Adobe should try to fix this and similar bugs.

[joseb88794817]

This is definitely a common problem but it's just really hard to get a proper search result. This constantly happens to myself and my coworker.

• Cursor sticks on the sliders opacity and brush size.
• I try to change brush in Tool Presets and it drags the brush selection.
• When selecting layers it grabs the layer.

I'm using a 5k 27" iMac with and Wacom Intuos 5. I thought this was a Wacom issue but this only happens in Photoshop CS6. It's as if I'm left clicking on a layer, brush or slider but I'm not and this happens around 70% of the time I do one of these actions.

I have update software. I tried new nibs or rotating them. I can't find any other solutions.

Please let me know if anyone has found a solution.

[Dnilo_]

I can confirm this is happening only with our Wacom tablets, I have made SEVERAL tests with and without my Intuos Pro and some other peripherals. It's the tablet.

It's been around 2 years with this sickening problem and I have been contacting Adobe and Wacom. Adobe seems to try to solve the problem, but the real problem here is the slacking Wacom team and their drivers, I have had only problems with my almost 3 year old Intuos, not a single driver works.

Here is a somewhat helpful topic we have created in reddit:

https://www.reddit.com/r/wacom/comments/4nv4ep/osx_keys_stuck_when_hovering_intuos_pro_pen/

I hope this helps a little, but still, we need to push Wacom to get them to work on a proper solution, not Adobe.

[jellysquare]

I agree - it's been extremely annoying for a loooong time. I always suspected that it might be a Wacom issue.

I am about to try out a Huion tablet. I read some reviews that said that they work just as well as Wacoms at a third of the price:

Huion Pen Tablet, Drawing Tablet, Light Box, Pen Tablet Monitor,Graphic tablet

I have also been pretty annoyed at the fact that now Wacom doesn't support their older tablets with software updates any more (following Apple's sick approach of making older devices just obsolete enough to force you to upgrade).

[joseb88794817]

With the Apple pencil and Microsoft making graphics tablets I'm looking forward to the day I don't have to use a Wacom tablet.

[jellysquare]

I just got a new iPad Pro with the pencil and have been playing around with an app called Astropad which turns the iPad into a tablet screen. Works pretty well I have to say.

However after 15 years of working with a Wacom I keep going back to it because you really have to retrain yourself for a different workflow.

One thing that seems hard to deal with is the fact that your hand actually covers the area that you are drawing towards and it seems weird not to see that. Maybe just a thing to get used to...

[joseb88794817]

Fixed!!

I've been back and forth with Wacom support and they suggested resetting my preferences back to default factory settings. They said it was mostly likely a corrupt preference file.

So far

• No sticky layers.
• No sticky brushes.
• No sticky sliders 
• Smooth transition switching between monitors.

[barrycraig]

Could you let us know the EXACT actions you took which have fixed this? How did you reset the preferences?

[joseb88794817]

These are the steps I took to fix my sticky cursor problem.

1. I recommend taking screenshots of your settings before resetting.
2. Open the Wacom Desktop Center
3. Click on BACKUP SETTINGS
4. Select RESET SETTINGS
5. Confirm RESET

Doing this resets all your Wacom presets/preferences back to factory default. Do not restore your Wacom Preferences from an old backup file as it's mostly likely corrupt. You have to manually re-enter all your all your settings.

So far I haven't had any issues with dragging layers, sliders or brushes. I no longer have the problem when my cursor becomes unresponsive in Photoshop from switching between monitors.

[barrycraig]

Unfortunately not working for me, I must have a slightly different issue. Thanks for the help though!

[florian.dupre]

Same problem.

That's really awkward because when I installed Photoshop for the first time I didn't had this problem. During... 1 year I didn't had any problem with my Huion GT220 V2 and Windows 10 64bit.

Unfortunately I reinstalled Photoshop (cleanup etc and delete all the preferences) and NOW this bullshit appeared. That's really annoying because I did'nt had this problem before....

I used a Huion Tablet with the Same driver, same configuration, same OS... Everything is the same as before but now it doesn't work properly. The slider bug when I move the cursor ( 0 to 64 percent it's okay but when I move just a little 64 to 100%, the cursor seems not working. If I click 2/3 time on the cursor, it work. When I used my Mouse, it works, but when I use my stylus, it doesn't work.

I totally reinstalled my drivers, photoshop and all the adobe products, delete all the key in the registry but nobody change.

I really need your help Adobe

ps: I contacted Huion but I think the problem come from "tabletpc" and photoshop because when I disable this feature frome the huion driver setting it work but the the sensibility not working!

[eadwinelay]

The year is 2017, August.

After using an Intuos 4 for a few years, having the same sticky slider problem for a few years. I decided maybe its a old intuos problem.

Went out bought a new Intuos Pro, guess what!! the ISSUE is still there!

So from 2011 to 2017, no one has been able to fix this issue. WOW

[jwowdesigns]

hello anyone,

I had this problem 2 hours ago.

I use a wacom tablet and out of no where my layer images got "stuck" to the cursor. I didn't know what to do until i pressed the right mouse button (top button of my stylus).

Suddenly it stopped...

I'm not sure if this will help any of you, but it did for me lol.

Good luck!

[blakem60403823]

I have been having the same issue, layers getting stuck to cursor. The only thing I can do without having to restart my entire workflow is CMD+Option+Eject, the sign back into me computer. I am using the Wacom Intuos Pro L, I'll spare you the profanities of getting the drivers to work but it seems something is not communicating between Adobe (all products) and the Wacom tablet. As was mentioned before, "It may not be your fault, but its your problem" (Talking to you Adobe)  Im using an iMac 2017 with 40GB RAM Quad Core i7