Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop Bug

New Here ,
Nov 04, 2021 Nov 04, 2021

Copy link to clipboard

Copied

Hello everyone, I keep receiving this bug on Adobe Photoshop (23.0) like it would just freeze when I open a file, I did every fix Adobe offered but none resolve the problem. Can anyone please help with this problem, I really need Photoshop for my college. Thank you so much.

1.PNG

TOPICS
Windows

Views

39

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 04, 2021 Nov 04, 2021

Copy link to clipboard

Copied

Hello, thank you for the prompt reply, I really appreciate it. My Photoshop runs without graphic processor but is there a way I can fix and run my Photoshop again with my processor enabled? (NVIDIA GeForce GTX 1650) 


Many thanks

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Nov 04, 2021 Nov 04, 2021

Copy link to clipboard

Copied

LATEST

Please check your driver for the graphic device. Do you use the latest one? If not download and install the latest version. If you use the latest try to install an older one.

Is your system up-to-date?

 

Have you checked the steps in this document?

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines