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A
aoMo0101
Participant
December 8, 2020
Pregunta

Photoshop can't show after clicking Save As on iMac

  • December 8, 2020
  • 2 respuestas
  • 2936 visualizaciones

I using iMac2019 and not long ago I getting problem that software can not show about detail  after click Save as... once I try to uninstalled and then install Adobe photoshop (and Ilustrator have this problem too). So It doesn't work. I dont know how to fix them. My work so important but now I can not save my work file. Can anyone help me to solve this problem I'll so much thankful. 

 

 

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2 respuestas

S
Sean5FAD
Inspiring
February 13, 2023

I have had this problem for months. Whenever a dialogue does not pop up when you are saving a file. Try, right clicking the Photoshop icon in the doc and choose hide. then choose show. you get the dialogue! 

Laura Antonia Photography
Laura Antonia Photography
Participant
April 17, 2023

Has anyone reached a conclusion on this?  I have the same problem to the extent I keep losing edits because I can't close down other files and now it's frozen on save mode even thought Photoshop itself is still responding when I try and clidk about 10 escapes I can manage to start work again.  Im on  Macos Monterey v12.3 using latest photoshop available on CreativeCloud.  With every new update this yr I am waiitng for a fix on this but its a slow process and still not working.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
April 17, 2023

Hi @Laura Antonia Photography Go to Photoshop Help Menu/System Info and copy/paste details in a reply. Post only once as the system takes time to process the large amount of data. 

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    December 8, 2020

    Hi,

     

    We're sorry about the trouble with Photoshop. Would you mind sharing the exact version of Photoshop you're using along with the macOS version you're running on the computer? Are you not getting the Save As dialog box at all after clicking the menu option?

     

    If you're working on macOS Catalina or macOS BigSur, please go to the System Preferences for your Mac, then Security and Privacy, then select the Privacy tab. Then select Accessibility from the list to the left and check if you see Photoshop added to the list with a check mark in front of it. If Photoshop is not a part of the list, please add it by unlocking the window first using the lock at the bottom left, then clicking the + icon and navigating to the Applications folder. Also, grant permissions to Photoshop under Full disk access located in the same list as Accessibility. Once done, restart the Mac and check if it helps.

     

    Let us know how it goes!

    Regards,

    Nikunj

    S
    Saygın Mehmet
    Participating Frequently
    November 16, 2022

    Hi I Nikunj I have same kind of problem too. I can not click on save button because it is out of dialog box. I am using 23.5.2 but I also used downgraded version too like 24 but I think may because of Macos Ventura 13.0 too.I don't know how to deal with since I have got too many jobs to handle in my hand. Can you help me about this issue. 

     

     

      M
      Mitch24775038ixye
      Participant
      January 10, 2023

      Having the same problem here. Have you found a fix by any chance?

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