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R
RonnieH1990
Participant
September 1, 2021
Answered

Photoshop causing monitor to switch on/off

  • September 1, 2021
  • 2 replies
  • 4550 views

Whenever I perform an action within photoshop (scrolling, clicking etc.) it is causing my monitor to quickly turn off and on (as if the display is switching when you apply physical settings).

 

It has never done this before.

 

Has anyone encountered this before?

Correct answer W_D.art

I am having the exact same problem. Is your main monitor a g-sync monitor? I have heard Adobe software doesn't behave well with g-sync. I tried disabling it in the nvidia control panel but now my monitor screen turns off everytime I click or use the brush tool like you described.

2 replies

S
s�ren_dalager_2698
Participant
January 13, 2025

Hi guys.

I had the same issue with a AOC-monitor. When I moved the mouse cursor over an opened picture/project in Photoshop, the monitor turns off - and the turns on again, if I hold the mouse still. As soon as I move it again, it turns off again. Tried turning off Freesync physically in the monitors menu - as suggested in this thread - but that did not work.

 

But reducing the monitors refreshrate from 60Hertz to 50Hertz did the trick! I have no idea why - I just tried a bunch of different things. (System settings>Screen>Advanced settings>Refresh rate)

 

Hope this helps!

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
September 1, 2021

Hi

What exact version of Photoshop and operating system are you using, sounds like it could be an issue with your GPU driver.

 

R
RonnieH1990Author
Participant
September 1, 2021

I will also add this seem to only occur on my Main Monitor (listed in my other reply).

 

If I move the program to my second monitor this doesn't occur (however it is older, hence why it is not the main monitor)

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
September 1, 2021

I have dual monitors connected to a RTX2060 super and I'm not experiencing issues with Photoshop on either monitor, are both you monitors connected to the RTX3080 GPU, do you have an onboard Intel GPU as well.

Do you use the Game Ready or Studio driver from Nvidia, Adobe recommend the Studio.

Try going through the GPU troubleshooting steps here

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

 

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