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Participant
September 1, 2021
Answered

Photoshop causing monitor to switch on/off

  • September 1, 2021
  • 2 replies
  • 4550 views

Whenever I perform an action within photoshop (scrolling, clicking etc.) it is causing my monitor to quickly turn off and on (as if the display is switching when you apply physical settings).

 

It has never done this before.

 

Has anyone encountered this before?

Correct answer W_D.art

I am having the exact same problem. Is your main monitor a g-sync monitor? I have heard Adobe software doesn't behave well with g-sync. I tried disabling it in the nvidia control panel but now my monitor screen turns off everytime I click or use the brush tool like you described.

2 replies

Participant
January 13, 2025

Hi guys.

I had the same issue with a AOC-monitor. When I moved the mouse cursor over an opened picture/project in Photoshop, the monitor turns off - and the turns on again, if I hold the mouse still. As soon as I move it again, it turns off again. Tried turning off Freesync physically in the monitors menu - as suggested in this thread - but that did not work.

 

But reducing the monitors refreshrate from 60Hertz to 50Hertz did the trick! I have no idea why - I just tried a bunch of different things. (System settings>Screen>Advanced settings>Refresh rate)

 

Hope this helps!

Ged_Traynor
Community Expert
Community Expert
September 1, 2021

Hi

What exact version of Photoshop and operating system are you using, sounds like it could be an issue with your GPU driver.

 

Participant
September 1, 2021

Version 22.5

I also thought this, but all my drivers are up to date - this is not occuring with any other Adobe product.

 

Graphics card: nVidia 3080

CPU: AMD Ryzen 5900x

Ram: 32GB 3600mhz

Monitor: Dell S2721DGF