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I've just installed Photoshop CC (2014) - all seemed ok. However when I try to launch PS I get the following message "The application was unable to start correctly (Oxc 000007b) Click OK to close the application"
ACR also displays the same message when I try to open an image into PS.
Any help would be very much appreciated - been on hold now for 30 minutes with Adobe UK Technical Support.
ok, FINALLY got this working, here is how to fix...
1) Uninstall the 2012 C++ Redistributables, both (x86) and (x64).
2) Goto C:\windows\system32 and make sure these files are gone (if not, delete them): msvcp110.dll & msvcr110.dll
3) Re-install the 2012 C++ Redistributable, for (x86) and (x64). http://www.microsoft.com/en-us/download/details.aspx?id=30679
4) Verify the new msvcp110.dll is 661,456 bytes in size.
5) Open CC 2014!
The problem was the msvcp110.dll file that was present was 535,008 bytes
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Thank you Roadrunner2005. At last it works
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It worked. Thank you!
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Not working here either, it opens up but when you try to use it is just shuts down.
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lol...can't delete msvcp110.dll or msvcr110.dll. In use by Windows Explorer.
This would be so much easier if we could just download the older CC versions that actually worked....
((For me, Premiere CC 2014 is FUBARed. Keeps crashing every couple of minutes (literally). Christ, why did I decide to uninstall the working versions of CC))
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OMFG THANK YOU ALLOT!!!
IT WORKED!!
Correct Answerby Roadrunner2005 on Jun 19, 2014 2:29 PM
ok, FINALLY got this working, here is how to fix...
1) Uninstall the 2012 C++ Redistributables, both (x86) and (x64).
2) Goto C:\windows\system32 and make sure these files are gone (if not, delete them): msvcp110.dll & msvcr110.dll
3) Re-install the 2012 C++ Redistributable, for (x86) and (x64). http://www.microsoft.com/en-us/download/details.aspx?id=30679
4) Verify the new msvcp110.dll is 661,456 bytes in size.
5) Open CC 2014!
The problem was the msvcp110.dll file that was present was 535,008 bytes instead of 661,456 bytes. Even the reinstall of the C++ 2012 was not updating the file as it was supposed to, so the old one remained.
Hope this helps out someone else!
you were right, I checked it
the DLL's were the wrong filesize (maybe a older version)
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It work for me!! Thank you very much!
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Tried this still the same error... am using Windows 10... really wanted to use this application.
i dont know what else to try..
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Cannot seem to be able to delete msvcr110.dll & msvcp110.dll as there seems to be an endless supply of programs using theses files (same programs for each)...
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( SOLVED) Simple fix for me : Be sue Windows is completely up to date and all updates are installed. After performing all of the above suggestions the updates worked and so simple!