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sn3d
sn3d
Participant
February 9, 2017
Answered

Photoshop CC 2017 - 3D not working

  • February 9, 2017
  • 2 replies
  • 12417 views

Hi,

the problem is I have the 3D option available but when I'm trying to create new 3D Object by hitting the 'Create' button I get the error message saying I have to turn Graphic Acceleration in options - but its on.

I have 2 Video cards, both nVidia (GTX 680 and GTX 1080) so after I've found an info that Adobe Photoshop does not support multi GPU I've tried to switch them off in nVidia setting for the application (force to use first and then second) but that didn't help.

Tried to turn the graphic acceleration of, resetting Photoshop, turning it on again with different settings, Basic, Normal, Advanced. Still have this error message when I try to Create some 3D shapes.

All other functions work, I have no glitches, no crashes, Oil Paint works.. help ?

latest Windows 10, latest CC, latest drivers

thanks, S.

    This topic has been closed for replies.
    Correct answer Akash Sharma

    Hi Sn3d,

    Please follow the steps mentioned in Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues and let us know if that helps.

    Regards,

    Akash

    2 replies

    kevinl6718150
    kevinl6718150
    Participant
    August 29, 2017

    I'm having the same trouble -- especially after the latest round of updates. My video driver is completely up to date but Adobe informs me that it's not the latest driver or that it doesn't support the acceleration.

    Dear Adobe, you need to change to suit us; not the other way around. You caused the problem because I was quite capable of doing 3D graphics BEFORE your latest update. Roll it back.

    Tomgrl
    Tomgrl
    Participant
    August 18, 2018

    Was a solution found for this problem?  I was using 3D graphics before my latest update but now they are greyed out.  I followed all the steps in the recommended help but it's still not functioning.

    L
    LinSi
    Participant
    December 24, 2019

    Hi Tomgri

    A few basic steps for troubleshooting the 3D graphics.

    1. Check your document is in RGB mode - 3D is not available in other image modes

    2. Check you have "Use graphics processor" checked in Preferences Performance

    3. Go to Help >System Info - click "Copy" and paste the info here. It may help us see why 3D is greyed out.

    Dave


    Here is my System Info, dont know why my 3D greyed out?

     

    Adobe Photoshop Version: 21.0.2 20191122.r.57 2019/11/22: e3e4068e635 x64 Number of Launches: 213 Operating System: Mac OS 10.14.6 System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 8 Logical processor count: 16 Processor speed: 3000 MHz Built-in memory: 65536 MB Free memory: 40568 MB Memory available to Photoshop: 61826 MB Memory used by Photoshop: 70 % ACP.local Status: - SDK Version: 1.24.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 4.3.20.55 - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: Unavailable Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin OpenCL crashed on 17/6/2019 at 4:06:05 PM (Initializing OpenCL and OpenCL enabled features) Display: 1 Main Display Display Bounds: top=0, left=0, bottom=1440, right=2560 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
    AIFOGLInitialized=1
    OGLContextCreated=1
    NumGLGPUs=1
    NumCLGPUs=2
    NumNativeGPUs=2
    glgpu[0].GLVersion="2.1"
    glgpu[0].IsIntegratedGLGPU=0
    glgpu[0].GLMemoryMB=6144
    glgpu[0].GLName="AMD Radeon HD - FirePro D700 OpenGL Engine"
    glgpu[0].GLVendor="ATI Technologies Inc."
    glgpu[0].GLVendorID=4098
    glgpu[0].GLRectTextureSize=16384
    glgpu[0].GLRenderer="AMD Radeon HD - FirePro D700 OpenGL Engine"
    glgpu[0].GLRendererID=16915457
    glgpu[0].HasGLNPOTSupport=1
    glgpu[0].CanCompileProgramGLSL=1
    glgpu[0].GLFrameBufferOK=1
    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.20"
    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[16384]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[16]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[16]
    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[16]
    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[128]
    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
    clgpu[0].CLPlatformVersion="1.2 (Jun 23 2019 21:50:55)"
    clgpu[0].CLDeviceVersion="1.2 "
    clgpu[0].IsIntegratedCLGPU=0
    clgpu[0].CLMemoryMB=6144
    clgpu[0].CLName="AMD Radeon HD - FirePro D700 Compute Engine"
    clgpu[0].CLVendor="AMD"
    clgpu[0].CLVendorID=16915456
    clgpu[0].CLDriverVersion="1.2 (Aug 20 2019 17:19:54)"
    clgpu[0].CLBandwidth=1.66718e+11
    clgpu[0].CLCompute=1233.04
    nativegpu[0].NativeName="AMD Radeon HD - FirePro D700"
    clgpu[1].CLPlatformVersion="1.2 (Jun 23 2019 21:50:55)"
    clgpu[1].CLDeviceVersion="1.2 "
    clgpu[1].IsIntegratedCLGPU=0
    clgpu[1].CLMemoryMB=6144
    clgpu[1].CLName="AMD Radeon HD - FirePro D700 Compute Engine"
    clgpu[1].CLVendor="AMD"
    clgpu[1].CLVendorID=33692672
    clgpu[1].CLDriverVersion="1.2 (Aug 20 2019 17:19:54)"
    clgpu[1].CLBandwidth=1.751e+11
    clgpu[1].CLCompute=1245.77
    nativegpu[1].NativeName="AMD Radeon HD - FirePro D700"
    License Type: Subscription Serial number: 94070240545124511174 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2020/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 894.0G, 498.2G free Required Plug-ins folder: /Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/Plug-ins/ Primary Plug-ins folder: /Applications/Adobe Photoshop 2020/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164036 79.164036 ICUUnicode.framework ICUUnicode gtlib_12.0.23744 ICUConverter.framework ICUConverter gtlib_12.0.23744 AdobeCrashReporter.framework AdobeCrashReporter 7.7.2 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.45092 97.614776 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.44656 79.613314 k2.framework k2 1 AIDE.framework AIDE 1.5.0.44606 79.613133 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 AdobeExtendScript.framework AdobeExtendScript 4.5.11.1 82.2 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.44658 79.613319 AdobeXMPFiles.framework AdobeXMPFiles 79.164036 79.164036 AdobeLinguistic.framework 24237 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 9.4.0.46 AdobeAGM.framework AdobeAGM 4.30.87.44658 79.613319 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 97.614776 AdobePDFL.framework AdobePDFL 15.0.0.44606 79.348578 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.40.48685 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.44656 79.613314 dvatransport.framework dvatransport 12.1.0.0 Cg.framework NVIDIA Cg AdobeXMP.framework AdobeXMPCore 79.164036 79.164036 AdobeJP2K.framework AdobeJP2K 1.2.2.44568 79.273548 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.40.48685 PlugPlugExternalObject.framework 9.2.0.46 AdobeScCore.framework AdobeScCore 4.5.11.1 82.2 AdobeSVGAGM.framework AdobeSVGAGM 1.0.45092 97.614776 dvametadataapi.framework dvametadataapi 12.1.0.0 CITThreading.framework WRServices.framework AdobeBIBUtils.framework AdobeBIBUtils 1.1.44658 79.613319 boost_threads.framework boost_threads 12.1.0.0 aif.framework aif 6.0.00.1 1. AdobeCoolType.framework AdobeCoolType 5.17.00.45092 97.614776 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 4.0.00.377265 1.613549 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native 1 AdobeMPS.framework AdobeMPS 5.8.1.44729 79.613613 dvaui.framework dvaui 12.1.0.0 ahclient.framework ahclient 4.1.1.0 ICUData.framework ICUData gtlib_12.0.23744 dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-3.3.7.56 Required plug-ins: Accented Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 21.0.2, © 2014-2019 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 12.1 (351), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 12.1 (351), Copyright © 2019 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 21.0 © 2002-2019 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Eazel Acquire 21.0 © 2007-2019 Adobe. All rights reserved. - from the file “EazelAcquire.plugin” Entropy 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 21.0 © 2019 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 21.0 © 2001-2019 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 21.0.2, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 21.0.2, © 2002-2019 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 21.0.2, © 2001-2019 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 21.0 © 1990-2019 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 21.0 © 2003-2019 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 21.0 © 2012-2019 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 21.0.2, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 21.0, © 2002-2019 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 21.0.2, © 2014-2019 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 21.0 © 1993-2019 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 21.0, © 2015-2019 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Sumi-e 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 21.0 © 2006-2019 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 21.0.2, © 1991-2019 Adobe. 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All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 21.0 © 1989-2019 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 21.0.2, © 2003-2019 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Duplicate and Disabled plug-ins: NONE Plug-ins that failed to load: NONE Unified Extensibility Platform - Extensions: com.adobe.ccx.start 3.2.0.70 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.2.0/" CDO: 1.62.3
    CmdN: 1.2.0
    CDP: 1.89.3 Extensions: com.adobe.Butler.backend 2.3.4 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.Butler.backend/index.html” com.adobe.stock.panel.licensing 0.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.stock.panel.licensing/index.html” New Document 3.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.0.0/fnft.html?v=3.0.0.4” Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/index.html” com.adobe.inapp.typekit.purchase 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/purchaseTypekit.html” Home 2.9.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.9.0/index.html?v=2.9.0.47” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_6_70/extensions/capture/capture.html” Adobe Color Themes 6.1.0 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.KulerPanel.html/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.12 - from the file “/Applications/Adobe Photoshop 2020/Adobe Photoshop 2020.app/Contents/Required/CEP/extensions/com.adobe.photoshop.crema/index.html” Installed TWAIN devices: NONE

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    February 24, 2017

    Hi Sn3d,

    Please follow the steps mentioned in Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues and let us know if that helps.

    Regards,

    Akash

    sn3d
    sn3dAuthor
    Participant
    February 24, 2017

    Hi Akash,

    thanks for replying . I've checked all the steps and that's no help for me. It doesn't crush at all, works fine like I've wrote before, nothing is grayed out, 3D window has all the buttons but when I try to create an object it says there is no Graphic Acceleration.

    best,

    S.

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