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tudor-v
Known Participant
November 7, 2016
Answered

Photoshop CC 2017/Mac: type tool very slow

  • November 7, 2016
  • 30 replies
  • 34639 views

Using the type tool and trying to change any type options using the Character and Paragraph palettes is very slow after updating to Photoshop CC 2017. These didn't help:

  • resetting Photoshop's preferences
  • disabling GPU acceleration
  • Type > Font Preview Size > None

I'm using Photoshop on a MacBook Pro Late 2013, 8 GB RAM, macOS Sierra 10.12.1.

Any other troubleshooting ideas?

Thank you.

    This topic has been closed for replies.
    Correct answer David Mohr

    Howdy Jacek,

    Thank you for this "silver bullet" -- I can see what you're encountering and, even better, I can tell you that we have a fix.  You should see it in the next update to Photoshop.  I'm not allowed to say when that is, but it shouldn't be too long...

    Thanks,
    David

    30 replies

    blakejamieson
    blakejamieson
    Participant
    July 28, 2017

    Same problem. SUPER FRUSTRATING!!!

    Edward at overend
    Edward at overend
    Participating Frequently
    May 31, 2017

    Finally the latest update did fix. I really hope that when a issue like this hits again they will roll out a fix quicker than this. But I'm happy it is resolved.

    A
    Anonymous
    March 21, 2017

    SO, I've been waiting for a fix a long time...nothing came. Im not very rich and I have to pay a lot of money for a product that doesn't work. I want to quit my yearly Adobe subscription and now I'm looking for alternatives. Can anybody tell me what the best alternative is for Adobe Photoshop? So far I have tried GIMP and I liked it, it has a fast typetool, it felt so good!

      JacekPuzio
      JacekPuzio
      Participating Frequently
      March 21, 2017

      Affinity Designer

        D
        dannymeiners
        Participant
        March 21, 2017

        Nice!

        RayanTvin
        RayanTvin
        Participant
        March 7, 2017

        Okay Adobe, goodbye. I'm not going to pay $50 every month and feel like a beta tester.

          C
          Charles_Vane
          Known Participant
          February 9, 2017

          The recent update has NOT fixed this issue. I agree Terry I think this could also be the problem, that plus the 'my library' crap which seems to slow things down further. I have heard CC memberships are going up - I will not hesitate to cancel my subscription if you can't sort out the basics, Adobe.

          T
          Terry Burgess
          Participant
          February 4, 2017

          Just updated to Photoshop 2017 in vain hope that it may perform better than 2015 or 2016... but no. And the type tool is AWFUL!

          I now long for the days of buying the app(s) on a CD/DVD so the software is not constantly accessing the internet... I'm convinced that's one of the problems with ALL the CC apps.

          C
          Charles_Vane
          Known Participant
          February 2, 2017

          Can you please hurry up with this??!! You shouldn't be relying on users such as Jacek to troubleshoot for you.

          Stop pushing useless features and focus on making the basics work, yeah?

          It angers me that I am paying for a product where the type tool doesn't even work properly.

            L
            Lengo67
            Inspiring
            May 12, 2017

            Doesn't work at all now. Period. Done. Quit. Does not work in Win 7 64 bit, latest updates applied today. Latest Adobe Photoshop CC version applied today. New Kaspersky database update was downloaded today. Ran that. Nothing found.

            Adobe Photoshop CC 2017's type tool has been rendered useless now. See the post I originated.

            David Mohr
            David Mohr
            Participating Frequently
            January 27, 2017

            If you're continuing to encounter this problem after having tried the steps found here ( https://helpx.adobe.com/photoshop/kb/troubleshoot-fonts-photoshop.html ), then please read back out to me so I can help trouble-shoot the problem.  It sounds like there is something going on, but we're not seeing this in-house or with our pre-release program.  I'd love to figure out the cause so we can come up with a cure.  Just respond to this thread and I can set something up.

            Thanks,

            David

            JacekPuzio
            JacekPuzio
            Participating Frequently
            January 27, 2017

            This issue is visible even on VMWare if you cant reproduce it...

            1. Install virtual machine on default recommended settings

            2. Install Windows 10 or 7

            3. Install Photoshop CC 2017

            4. Create text area, put  a lot lorem ipsum in it and set any TTF font (OTF are working good)

            5. Try to select few sentences

            Voila, Text tool is making CPU 100% usage and lagging whole computer just like here: Photoshop CC 2017 - Type Tool Slow issue - YouTube

            It's ridiculous that here is almost February and after that crappy 2017 update users paying a lot of money can't use such a basic thing like Text Tool and WORK normally, because there is no fix!!!!

              David Mohr
              David MohrCorrect answer
              Participating Frequently
              January 27, 2017

              Howdy Jacek,

              Thank you for this "silver bullet" -- I can see what you're encountering and, even better, I can tell you that we have a fix.  You should see it in the next update to Photoshop.  I'm not allowed to say when that is, but it shouldn't be too long...

              Thanks,
              David

                D
                dannymeiners
                Participant
                January 18, 2017

                Working with the 2015.5 version is frankly relieving. I now notice how laggy the 2017 version has become. In 2015.5 everything works much smoother, faster and more stable.

                RayanTvin
                RayanTvin
                Participant
                January 18, 2017

                Same problem... on intel 4770k + R9 290x + 16gb ram

                Windows 10 Pro, 64bit

                PS CC 2017

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