Photoshop CC 2018 causes bluescreen

Forum|Forum|8 years ago
November 6, 2017
3 replies
3367 views

Hi there

I have a new computer with the following specifications:

- Windows 10 64bit

- NVIDIA GeForce GTX 1080 Ti and 1050 Ti (Driver 388.00)

- Intel i9-7980XE

- 128 GB Memory

- Samsung SSD 960 PRO

- 6 Monitors

All applications work fine, for example Adobe Lightroom Classic CC

But while starting Photoshop CC 2018, it causes BlueScreen with different messages:

WHEA_UNCORRECTABLE_ERROR or DPC_WATCHDOG_VIOLATION

Whats the problem there ?

Any ideas ?

Thanks and best regards

Frank Uray

This topic has been closed for replies.

I

ianm39304831

Participant

I have the same issue with Photoshop CC 2018 with a very similar PC setup:

- Windows 10 64bit

- NVIDIA GeForce GTX 1080 Ti

- Intel i9-7980XE

- 32 GB Memory

- Samsung SSD 960 PRO

- 1 Monitor

The crashes are very random but usually occur within a few minutes of starting to use photoshop. everything else on the system works fine, its just photoshop... it's forcing me to use the old photoshop cs6 i have (which is rock solid and never crashes). basically the new photoshop CC is un-usable in its current state on my PC.

It doesn't seem to be a "multiple GFX card" issue as i only have the one card and one monitor...!

any insights would be appreciated..!

cheers

ian