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Photoshop Cc 2018 - I cannot import images from my PC

New Here ,
Sep 20, 2018 Sep 20, 2018

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I Just did the setup yesterday. Whenever I tried to import saved images from my PC to photoshop's desktop.  I mean each time I drag the picture to photoshop

it turns the image into a very tiny one that I have to delete it. The software was fine when I tried the Trial version. After I bought it yesterday I can't control it.

By the way, I am using windows 10.

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correct answers 1 Correct answer

Deleted User
Sep 20, 2018 Sep 20, 2018

Hi

Perhaps you could post a screenshot with all the pertinent panels opened, also have to tried resetting Photoshop preferences

Reset Pref.jpg

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Guest
Sep 20, 2018 Sep 20, 2018

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Hi

Perhaps you could post a screenshot with all the pertinent panels opened, also have to tried resetting Photoshop preferences

Reset Pref.jpg

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LEGEND ,
Sep 20, 2018 Sep 20, 2018

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why are you dragging images into Photoshop?

does the screen look small as well? very big images (like a camera takes in raw) will zoom out to save ram

Screenshot (1435).png

you can show these full size by pressing [ctrl] + [1]

Screenshot (1436).png

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Community Expert ,
Sep 20, 2018 Sep 20, 2018

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Don't drag, that's a bad habit. Many applications do unpredictable things with dragged files - like only picking up the thumbnail, not the full file.

Use File > Open, or double-click from the file browser.

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New Here ,
Sep 20, 2018 Sep 20, 2018

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Thank you all for answering me. I will try all the mentioned instructions and let you know what happens.

I also will send the screenshot showing the problem, if it was not fixed.

Thanks again.

It works. Problem solved.

Thanks for the good advice. It was really helpful.

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