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Participating Frequently
November 2, 2017
Answered

Photoshop cc 2018, memory problem

  • November 2, 2017
  • 5 replies
  • 9823 views

Hi, I have this problem since I upgraded new photoshop 2018 with previous version all works fine.

When I go to configuration (ctrl+k) I can modify every item except Performance, when I click on performance it sends a message An integer between 96 and 8 is required. Closest value inserted. So any solution has to be different to try to modify parameters on Performance because Photoshop doesn't allow me to enter to that dialog.

I have tried the following procedures, but none of them have worked:

  1. I hold ctrl+alt+shift when I started Photoshop to delete the configuration file, but the problem persist.
  2. I deleted the folder : C:\Users\Fernando Molina\AppData\Roaming\Adobe\Adobe Photoshop CC 2018
  3. I copied from a previous photoshop backup the configuration folder and it didn't work.
  4. I deactivated XMP on my bios and tried again points 1, 2 and 3 but it didn't work.

My system has 32GB RAM and from Photoshop System Info it indicates that Ps is using only 8MB RAM:

Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

Number of Launches: 0

Operating System: Windows 10 64-bit

Version: 10 or greater 10.0.16299.15

System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 4000 MHz

Built-in memory: 32708 MB

Free memory: 2 MB

Memory available to Photoshop: 8 MB

Memory used by Photoshop: 70 %

Surface Dial: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Enabled.

Image tile size: 128K

Image cache levels: 4

Font Preview: Medium

TextComposer: Latin

OpenCL crashed on 10/31/2017 at 18:55:13 (Initializing OpenCL and OpenCL enabled features)

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

Display: 2

Display Bounds: top=0, left=1920, bottom=1080, right=3840

    This topic has been closed for replies.
    Correct answer windy169

    I tried:

    1. Removing 16GB RAM and it didn't work.
    2. Booting Windows on Safe Mode and it didn't work.
    3. Also I uninstalled and installed again PS and it didn't work.

    I didn't mention but Lightroom is working fine


    I re-installed Windows 10 then Photoshop and the problem seems to have rectified itself. A long way around but it worked for me.

    5 replies

    Participant
    May 31, 2018

    For those who are having this kind of problem, below is a Youtube tutorial (not mine), that worked fine for me (i have a system w/ 4Gb of Ram that started to give the same errors today). Hope it helps you:

    Swandive stream
    Inspiring
    November 8, 2017

    I've been using Photoshop for ages and not had this issue until the 2018 update. Not impressed. I was able to solve it by increasing the RAM allocation a bit but I suspect that won't fix this issue for larger files. Is it my available hard drive space that's the issue (i.e. too full)? The document I was working on only has 2 layers and I was trying to use the heal tool. The document size (width:height) is also relatively small. I don't have anything else running besides Norton Safe Vault (password manager) and Edge (browser). It's not really practical to reinstall the OS.

    Any idea why this is happening, Adobe?

    f_molinajAuthor
    Participating Frequently
    November 9, 2017

    Hi

      I don't believe that the problem is on hard drisk free space, because I'm using two hard drives as scratch for photoshop and both are plenty of free space (one disk has more than 1 TB free). When I upgraded to 2018 version and I had this problem I unistalled it and installed again 2017 version and the problem persisted on a version that was working fine.

      I really believe that is some problem with Photoshop, but Adam Jerugim​ has said nothing about a solution.

      My Photoshop is working fine now, but I have installed Windows from scratch and all the software that I use to half solve this issue is ridiculous.

    This is a copy of my System Info from Photoshop and you can see that Photoshop has reported only 2MB of Free Memory and that is a mistake or an error.

    Adobe Photoshop Version: 19.0 20170929.r.165 2017/09/29: 1138933  x64

    Number of Launches: 23

    Operating System: Windows 10 64-bit

    Version: 10 or greater 10.0.16299.15

    System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

    Physical processor count: 4

    Logical processor count: 8

    Processor speed: 4000 MHz

    Built-in memory: 32704 MB

    Free memory: 2 MB

    Memory available to Photoshop: 29413 MB

    Memory used by Photoshop: 79 %

    Surface Dial: Enabled.

    Alias Layers: Disabled.

    Modifier Palette: Enabled.

    Highbeam: Enabled.

    Image tile size: 1028K

    Image cache levels: 6

    Font Preview: Medium

    TextComposer: Latin

    OpenCL crashed on 10/31/2017 at 17:55:13 (Initializing OpenCL and OpenCL enabled features)

    Display: 1

    Display Bounds: top=0, left=0, bottom=1200, right=1920

    Display: 2

    Display Bounds: top=0, left=1920, bottom=1080, right=3840

    OpenGL Drawing: Enabled.

    OpenGL Allow Old GPUs: Not Detected.

    OpenGL Drawing Mode: Advanced

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    AIFCoreInitialized=1

    AIFOGLInitialized=1

    OGLContextCreated=1

    NumGLGPUs=1

    NumCLGPUs=1

    NumNativeGPUs=0

    glgpu[0].GLVersion="4.1"

    glgpu[0].IsIntegratedGLGPU=0

    glgpu[0].GLMemoryMB=6144

    glgpu[0].GLName="NVIDIA GeForce GTX 1060 6GB"

    glgpu[0].GLVendor="NVIDIA Corporation"

    glgpu[0].GLVendorID=4318

    glgpu[0].GLDriverVersion="22.21.13.8569"

    glgpu[0].GLRectTextureSize=32768

    glgpu[0].GLRenderer="GeForce GTX 1060 6GB/PCIe/SSE2"

    glgpu[0].GLRendererID=7171

    glgpu[0].HasGLNPOTSupport=1

    glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_841d56cc807f1f4d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_841d56cc807f1f4d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_841d56cc807f1f4d\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_841d56cc807f1f4d\nvldumdx.dll"

    glgpu[0].GLDriverDate="20170916000000.000000-000"

    glgpu[0].CanCompileProgramGLSL=1

    glgpu[0].GLFrameBufferOK=1

    glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

    glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

    glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

    glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

    glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

    glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

    glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

    glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

    glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

    clgpu[0].CLPlatformVersion="1.2"

    clgpu[0].CLDeviceVersion="1.2 CUDA"

    clgpu[0].IsIntegratedCLGPU=0

    clgpu[0].CLMemoryMB=6144

    clgpu[0].CLName="GeForce GTX 1060 6GB"

    clgpu[0].CLVendor="NVIDIA Corporation"

    clgpu[0].CLVendorID=4318

    clgpu[0].CLDriverVersion="385.69"

    clgpu[0].CLBandwidth=1.45476e+11

    clgpu[0].CLCompute=1642.08

    License Type: Subscription

    Serial number: 96040124038796867835

    GUIDBucket:

    Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

    Temporary file path: E:\Temp\

    Photoshop scratch has async I/O enabled

    Scratch volume(s):

      E:\, 223.6G, 108.8G free

      D:\, 3.64T, 1.02T free

    Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

    Installed components:

      A3DLIBS.dll  A3DLIB Dynamic Link Library  9.2.0.112

      ACE.dll  ACE 2017/09/19-18:51:44  79.586793  79.586793

      AdbePM.dll  PatchMatch 2016/11/03:19:48:57  1.578146  1.578146

      AdobeLinguistic.dll  Adobe Linguisitc Library  10.0.0

      AdobeOwl.dll  Adobe Owl  5.2.11

      AdobePDFL.dll  PDFL 2017/09/01-01:08:01  79.239219  79.239219

      AdobePIP.dll  Adobe Product Improvement Program  7.4.1.60.45263

      AdobeSVGAGM.dll  AdobeSVGAGM  79.586793  79.586793

      AdobeXMP.dll  Adobe XMP Core 2017/07/13-01:06:39  79.160924  79.160924

      AdobeXMPFiles.dll  Adobe XMP Files 2017/07/13-01:06:39  79.160924  79.160924

      AdobeXMPScript.dll  Adobe XMP Script 2017/07/13-01:06:39  79.160924  79.160924

      adobe_caps.dll  Adobe CAPS  10,0,0,6

      AGM.dll  AGM 2017/09/19-18:51:44  79.586793  79.586793

      ahclient.dll    AdobeHelp Dynamic Link Library  3.0.0.6

      AIDE.dll  AIDE 2016/05/27-01:08:49  79.574279  79.574279

      amtlib.dll  AMTLib (64 Bit)  10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)  1.000000

      ARE.dll  ARE 2017/09/19-18:51:44  79.586793  79.586793

      AXE8SharedExpat.dll  AXE8SharedExpat 2015/03/13-23:40:54  79.562390  79.562390

      AXEDOMCore.dll  AXEDOMCore 2015/03/13-23:40:54  79.562390  79.562390

      Bib.dll  BIB 2017/09/19-18:51:44  79.586793  79.586793

      BIBUtils.dll  BIBUtils 2017/09/19-18:51:44  79.586793  79.586793

      boost_date_time.dll  photoshopdva  11.1.0

      boost_filesystem.dll  photoshopdva  11.1.0

      boost_signals.dll  photoshopdva  11.1.0

      boost_system.dll  photoshopdva  11.1.0

      boost_threads.dll  photoshopdva  11.1.0

      cg.dll  NVIDIA Cg Runtime  3.0.00007

      cgGL.dll  NVIDIA Cg Runtime  3.0.00007

      CITThreading.dll  Adobe CITThreading  2.1.0.1  2.1.0.1

      CoolType.dll  CoolType 2017/09/19-18:51:44  79.586793  79.586793

      CRClient.dll  Adobe Crash Reporter Client DLL  1.6.1.0

      dnssd.dll  Bonjour  3,0,0,2

      dvaaudiodevice.dll  photoshopdva  11.1.0

      dvacore.dll  photoshopdva  11.1.0

      dvacrashhandler.dll  Adobe Audition CC 2017  10.0.0

      dvamarshal.dll  photoshopdva  11.1.0

      dvamediatypes.dll  photoshopdva  11.1.0

      dvametadata.dll  photoshopdva  11.1.0

      dvametadataapi.dll  photoshopdva  11.1.0

      dvametadataui.dll  photoshopdva  11.1.0

      dvaplayer.dll  photoshopdva  11.1.0

      dvatransport.dll  photoshopdva  11.1.0

      dvaui.dll  photoshopdva  11.1.0

      dvaunittesting.dll  photoshopdva  11.1.0

      dynamiclink.dll  photoshopdva  11.1.0

      ExtendScript.dll  ExtendScript 2017/08/31-12:13:14  81.1133690  81.1133690

      icucnv40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

      icudt40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

      icuuc40.dll  International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339

      igestep30.dll  IGES Reader  9.3.0.113

      imslib.dll  IMSLib DLL  10.0.0.22

      JP2KLib.dll  JP2KLib 2017/08/23-01:11:25  79.267771  79.267771

      libifcoremd.dll  Intel(r) Visual Fortran Compiler  10.0 (Update A)

      libiomp5md.dll  Intel(R) OpenMP* Runtime Library  5.0

      libmmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0

      LogSession.dll  LogSession  7.4.1.60.45263

      mediacoreif.dll  photoshopdva  11.1.0

      MPS.dll  MPS 2017/09/01-01:08:01  79.586120  79.586120

      pdfsettings.dll  Adobe PDFSettings  1.04

      Photoshop.dll  Adobe Photoshop CC 2018  19.0

      Plugin.dll  Adobe Photoshop CC 2018  19.0

      PlugPlugExternalObject.dll  Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)  8.0.0

      PlugPlugOwl.dll  Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)  8.0.0.55

      PSArt.dll  Adobe Photoshop CC 2018  19.0

      PSCloud.dll                                                  1.0.0.1

      PSViews.dll  Adobe Photoshop CC 2018  19.0

      SCCore.dll  ScCore 2017/08/31-12:13:14  81.1133690  81.1133690

      SVGRE.dll  SVGRE  79.586793  79.586793

      svml_dispmd.dll  Intel(R) C/C++/Fortran Compiler  17.0.0

      tbb.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118

      tbbmalloc.dll  Intel(R) Threading Building Blocks for Windows  2017, 0, 2017, 0118

      TfFontMgr.dll  FontMgr  9.3.0.113

      TfKernel.dll  Kernel  9.3.0.113

      TFKGEOM.dll  Kernel Geom  9.3.0.113

      TFUGEOM.dll  Adobe, UGeom©  9.3.0.113

      updaternotifications.dll  Adobe Updater Notifications Library  10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)  10.0.0.1

      VulcanControl.dll  Vulcan Application Control Library  5.3.0.16

      VulcanMessage5.dll  Vulcan Message Library  5.3.0.16

      WRServices.dll  WRServices Thu Jan 07 2016 04:50:10  Build 0.21960  0.21960

      wu3d.dll  U3D Writer  9.3.0.113

    Required plug-ins:

      3D Studio 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Accented Edges 19.0 - from the file “Filter Gallery.8bf”

      Adaptive Wide Angle 19.0 - from the file “Adaptive Wide Angle.8bf”

      Angled Strokes 19.0 - from the file “Filter Gallery.8bf”

      Average 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Average.8bf”

      Bas Relief 19.0 - from the file “Filter Gallery.8bf”

      BMP 19.0 - from the file “Standard MultiPlugin.8bf”

      Camera Raw 10.0 - from the file “Camera Raw.8bi”

      Camera Raw Filter 10.0 - from the file “Camera Raw.8bi”

      Chalk && Charcoal 19.0 - from the file “Filter Gallery.8bf”

      Charcoal 19.0 - from the file “Filter Gallery.8bf”

      Chrome 19.0 - from the file “Filter Gallery.8bf”

      Cineon 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Cineon.8bi”

      Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

      Collada 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Color Halftone 19.0 - from the file “Standard MultiPlugin.8bf”

      Colored Pencil 19.0 - from the file “Filter Gallery.8bf”

      CompuServe GIF 19.0 - from the file “Standard MultiPlugin.8bf”

      Conté Crayon 19.0 - from the file “Filter Gallery.8bf”

      Craquelure 19.0 - from the file “Filter Gallery.8bf”

      Crop and Straighten Photos 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “CropPhotosAuto.8li”

      Crop and Straighten Photos Filter 19.0 - from the file “Standard MultiPlugin.8bf”

      Crosshatch 19.0 - from the file “Filter Gallery.8bf”

      Crystallize 19.0 - from the file “Standard MultiPlugin.8bf”

      Cutout 19.0 - from the file “Filter Gallery.8bf”

      Dark Strokes 19.0 - from the file “Filter Gallery.8bf”

      De-Interlace 19.0 - from the file “Standard MultiPlugin.8bf”

      Dicom 19.0 - from the file “Dicom.8bi”

      Difference Clouds 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Clouds.8bf”

      Diffuse Glow 19.0 - from the file “Filter Gallery.8bf”

      Displace 19.0 - from the file “Standard MultiPlugin.8bf”

      Dry Brush 19.0 - from the file “Filter Gallery.8bf”

      Eazel Acquire 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “EazelAcquire.8ba”

      Entropy 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Export Color Lookup Tables 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

      Extrude 19.0 - from the file “Standard MultiPlugin.8bf”

      FastCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “FastCore.8bx”

      Fibers 19.0 - from the file “Standard MultiPlugin.8bf”

      Film Grain 19.0 - from the file “Filter Gallery.8bf”

      Filter Gallery 19.0 - from the file “Filter Gallery.8bf”

      Flash 3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Fresco 19.0 - from the file “Filter Gallery.8bf”

      Glass 19.0 - from the file “Filter Gallery.8bf”

      Glowing Edges 19.0 - from the file “Filter Gallery.8bf”

      Google Earth 4 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Grain 19.0 - from the file “Filter Gallery.8bf”

      Graphic Pen 19.0 - from the file “Filter Gallery.8bf”

      Halftone Pattern 19.0 - from the file “Filter Gallery.8bf”

      Halide Bottlenecks 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “HalideBottlenecks.8bx”

      HDRMergeUI 19.0 - from the file “HDRMergeUI.8bf”

      HSB/HSL 19.0 - from the file “Standard MultiPlugin.8bf”

      IFF Format 19.0 - from the file “Standard MultiPlugin.8bf”

      IGES 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Ink Outlines 19.0 - from the file “Filter Gallery.8bf”

      JPEG 2000 19.0 - from the file “JPEG2000.8bi”

      Kurtosis 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Lens Blur 19.0 - from the file “Lens Blur.8bf”

      Lens Correction 19.0 - from the file “Lens Correction.8bf”

      Lens Flare 19.0 - from the file “Standard MultiPlugin.8bf”

      Liquify 19.0 - from the file “Liquify.8bf”

      Matlab Operation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

      Maximum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Mean 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Measurement Core 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MeasurementCore.8me”

      Median 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Mezzotint 19.0 - from the file “Standard MultiPlugin.8bf”

      Minimum 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      MMXCore Routines 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MMXCore.8bx”

      Mosaic Tiles 19.0 - from the file “Filter Gallery.8bf”

      Multiprocessor Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “MultiProcessor Support.8bx”

      Neon Glow 19.0 - from the file “Filter Gallery.8bf”

      Note Paper 19.0 - from the file “Filter Gallery.8bf”

      NTSC Colors 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “NTSC Colors.8bf”

      Ocean Ripple 19.0 - from the file “Filter Gallery.8bf”

      ON1 Develop 2018 12.0.0 - from the file “PerfectEnhanceProxy.8li”

      ON1 Develop 2018 12.0.0 - from the file “PerfectEnhanceProxy.8li”

      ON1 Develop 2018 Filter 12.0.0 - from the file “PerfectEnhanceProxy.8li”

      ON1 Effects 2018 12.0.0 - from the file “PerfectEffects.8li”

      ON1 Effects 2018 12.0.0 - from the file “PerfectEffects.8li”

      ON1 Effects 2018 Filter 12.0.0 - from the file “PerfectEffects.8li”

      ON1 Resize 2018 12.0.0 - from the file “PerfectResizeProxy.8li”

      ON1 Resize 2018 Engine Automation 12.0.0 - from the file “PerfectResizeProxy.8li”

      ON1 Resize 2018 Engine Filter 12.0.0 - from the file “PerfectResizeProxy.8li”

      ON1 Resize 2018 Filter 12.0.0 - from the file “PerfectResizeProxy.8li”

      OpenEXR 19.0 - from the file “Standard MultiPlugin.8bf”

      Paint Daubs 19.0 - from the file “Filter Gallery.8bf”

      Palette Knife 19.0 - from the file “Filter Gallery.8bf”

      Patchwork 19.0 - from the file “Filter Gallery.8bf”

      Paths to Illustrator 19.0 - from the file “Standard MultiPlugin.8bf”

      PCX 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PCX.8bi”

      Photocopy 19.0 - from the file “Filter Gallery.8bf”

      Photoshop 3D Engine 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Photoshop3DEngine.8bi”

      Photoshop Touch 19.0 - from the file “PSDX.8bi”

      Picture Package Filter 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “ChannelPort.8bf”

      Pinch 19.0 - from the file “Standard MultiPlugin.8bf”

      Pixar 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Pixar.8bi”

      Plaster 19.0 - from the file “Filter Gallery.8bf”

      Plastic Wrap 19.0 - from the file “Filter Gallery.8bf”

      PLY 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Pointillize 19.0 - from the file “Standard MultiPlugin.8bf”

      Polar Coordinates 19.0 - from the file “Standard MultiPlugin.8bf”

      Portable Bit Map 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “PBM.8bi”

      Poster Edges 19.0 - from the file “Filter Gallery.8bf”

      PRC 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Radial Blur 19.0 - from the file “Standard MultiPlugin.8bf”

      Radiance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Radiance.8bi”

      Range 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Render Color Lookup Grid 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Export3DLUT.8be”

      Reticulation 19.0 - from the file “Filter Gallery.8bf”

      Ripple 19.0 - from the file “Standard MultiPlugin.8bf”

      Rough Pastels 19.0 - from the file “Filter Gallery.8bf”

      Save for Web 19.0 - from the file “Save for Web.8be”

      ScriptingSupport 19.0 - from the file “ScriptingSupport.8li”

      Shake Reduction 19.0 - from the file “Shake Reduction.8bf”

      Shear 19.0 - from the file “Standard MultiPlugin.8bf”

      Skewness 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Smart Blur 19.0 - from the file “Standard MultiPlugin.8bf”

      Smudge Stick 19.0 - from the file “Filter Gallery.8bf”

      Solarize 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “Solarize.8bf”

      Spaces 19.0 - from the file “Spaces.8li”

      Spatter 19.0 - from the file “Filter Gallery.8bf”

      Spherize 19.0 - from the file “Standard MultiPlugin.8bf”

      Sponge 19.0 - from the file “Filter Gallery.8bf”

      Sprayed Strokes 19.0 - from the file “Filter Gallery.8bf”

      Stained Glass 19.0 - from the file “Filter Gallery.8bf”

      Stamp 19.0 - from the file “Filter Gallery.8bf”

      Standard Deviation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      STL 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Sumi-e 19.0 - from the file “Filter Gallery.8bf”

      Summation 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Targa 19.0 - from the file “Standard MultiPlugin.8bf”

      Texturizer 19.0 - from the file “Filter Gallery.8bf”

      Tiles 19.0 - from the file “Standard MultiPlugin.8bf”

      Torn Edges 19.0 - from the file “Filter Gallery.8bf”

      Twirl 19.0 - from the file “Standard MultiPlugin.8bf”

      U3D 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Underpainting 19.0 - from the file “Filter Gallery.8bf”

      Vanishing Point 19.0 - from the file “VanishingPoint.8bf”

      Variance 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “statistics.8ba”

      Virtual Reality Modeling Language | VRML 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      Water Paper 19.0 - from the file “Filter Gallery.8bf”

      Watercolor 19.0 - from the file “Filter Gallery.8bf”

      Wave 19.0 - from the file “Standard MultiPlugin.8bf”

      Wavefront|OBJ 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “U3D.8bi”

      WIA Support 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WIASupport.8li”

      Wind 19.0 - from the file “Standard MultiPlugin.8bf”

      Wireless Bitmap 19.0 (20170929.r.165 2017/09/29: 1138933) - from the file “WBMP.8bi”

      ZigZag 19.0 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plug-ins:

      Qimage Ultimate NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\QUAutomate.8li”

      QUExport (Use Automate|Qimage Ultimate) NO VERSION - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\QUExport.8be”

    Duplicate and Disabled plug-ins: NONE

    Plug-ins that failed to load: NONE

    Extensions:

      com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

      com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\purchase.html”

      New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

      Libraries  2.11.27 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_11_27\index.html”

      Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

      Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

      Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

      Export As  3.0.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

    Installed TWAIN devices: NONE

    Adam Jerugim
    Inspiring
    November 9, 2017

    Out of curiosity, how much space do you have available on your primary/OS drive (not your scratch volumes)?

    Inspiring
    November 7, 2017

    Useless for me, bro,

    windy169
    Participant
    November 3, 2017

    I to have this exact same problem running W10, 8Gb Ram

    Adam Jerugim
    Inspiring
    November 2, 2017

    Is it all fields in the performance preferences or just the RAM% field that you can't edit?

    Also, the amount of ram free and in use can be reported wrong by system info, so it would be helpful to check Task Manager and see what the OS reports PS to be using.  My guess is more than 8MB, but I may be wrong.

    f_molinajAuthor
    Participating Frequently
    November 3, 2017

    I can't change any parameter on performance, as soon I click on performance I get an error.

    I'm assuming is a problem with the amount of RAM that detect PS, but in my original post you can see that PS detect my 32GB RAM.

    Built-in memory: 32708 MB

    Free memory: 2 MB

    Memory available to Photoshop: 8 MB

    I'm going to remove some memory of my computer and reset PS configiurations, just to try.

    f_molinajAuthor
    Participating Frequently
    November 3, 2017

    I tried:

    1. Removing 16GB RAM and it didn't work.
    2. Booting Windows on Safe Mode and it didn't work.
    3. Also I uninstalled and installed again PS and it didn't work.

    I didn't mention but Lightroom is working fine