Photoshop CC 2018

[IwonaG]

Hello,

after I installed the PS CC 2018 I'm getting sick..... The brushes are totally uncomfortable to work with. There are very slowly....The shurtcuts don't work.... I mean shift+[ and shift+], they work exactly like [ and ]. I cannot change the shortcuts. I cannot even install the older version 2015... Please, help me....

[kglad]

[moved from Adobe Creative Cloud to Photoshop]

[Guest]

Hi

You can get the old legacy brushes back

and revert to an older version of Photoshop

[IwonaG]

Unfortunately I have no "other versions", see my screenshots, on the left is your ACC, on the right is my ACC...

fy is

[IwonaG]

After back to old brushes, nothing better happen. They are still slowly and the shortcuts don't work...

[Guest]

IwonaG  wrote

After back to old brushes, nothing better happen. They are still slowly and the shortcuts don't work...

Shortcuts are working as they should for me, have you tried resetting Photoshop preferences

[Guest]

Sorry that was an old screenshot, click on Manage and you should see it

[IwonaG]

Hey Ged, unfortunatelly there is no "other version", I showed you in latest post. See here.... I have only UNINSTALL. Maybe I should change the language of this ACC into english? But where I can do it?

[Guest]

IwonaG  wrote

Maybe I should change the language of this ACC into english? But where I can do it?

Click on the 3 dots and choose preferences

[IwonaG]

Sorry Ged,

I don't know what is going on. I've changed the language and nothing happen. I've restarted the ACC and polish language is still on. There is still only "UNINSTALL", there is NO "OTHER VERSIONS"...

[Guest]

Try uninstalling Creative Cloud app and re-installing

Uninstall the Adobe Creative Cloud desktop application

[IwonaG]

Ok, I will do it:)

[IwonaG]

Nothing's better. The same....

[IwonaG]

Ged?

I have a doubt.

I paid for Adobe CC as a business company, but I'm not sure if I'm registered right, because I have info on my CC accout, that I have "Free Creative Cloud service".. And I see that I can install only new versions of programs. It is strage, because I few months ago I had two Indesigns to test wich one is better, two illustrators.

[Guest]

Hi

You may need to contact Customer Care

Contact Customer Care

[Joely]

before you delete or re-install anything: Is the Adobe CC Desktop App up-to-date?

[IwonaG]

Yes it was, I can change it and try again to reinstall CC app

[Guest]

You can download older versions from here

https://prodesigntools.com/adobe-cc-2018-direct-download-links.html

[IwonaG]

Thank You Ged, right now I'm chatting with service. I'll be back.

[IwonaG]

Ged it was the best idea!

I don't know how, but somehow I should logged on my old email. Now, when I logged again on my bussiness email everything is OK. I HAVE OTHERS VERSIONS OF PROGRAMS. THANK YOU GUYS!

[IwonaG]

I have installed old version of Ps 2017 and shortcuts are very ok. In 2018 they are still problems with them. That's why I will use 2017.

[Guest]

At least you're up and running again