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Soulsi
Participant
July 9, 2020
Question

Photoshop CC 2020 crashing when adding Gradient Overlay

  • July 9, 2020
  • 3 replies
  • 1077 views

Hi, I've been having a constant issue today where when I try to add a Gradient Overlay from the Blending Options double-click menu, Photoshop will hang up for a second then crash. I've eliminated a performance issue since I know what my PC is capable of and I've used Photoshop 2020 for months now without issue.

 

It's only seemed to happen today (7/9), and I'm on the most recent version. I've tried basic fixes such as uninstalling and reinstalling and it worked fine for an hour or so then started to crash again.

 

I am on Photoshop CC 2020 version 21.2 (latest), and the latest Windows 10 OS.

 

EDIT: It also seems to delete all of my stored brushes, gradients, styles, document presets, etc.

This topic has been closed for replies.

3 replies

Eugenio.NYC
Eugenio.NYC
Participating Frequently
October 17, 2020

Hi, sorry about that

1- reset the preferences, or

2- instal an older version of PS from the creative cloud app

LMK if that works

E

K
Katarzyna16B8
Participant
October 17, 2020

I've been having the exact same issue in the last few days. It happens when I open a gradient box while applying it to a smart object. I get the spinning beach ball until I force quit. 

Michael Bullo
Community Expert
Michael BulloCommunity Expert
Community Expert
July 10, 2020

Have you tried resetting the Photoshop Preferences?

 

The Adobe Creative Cloud app allows for multiple versions of programs such as Photoshop to be installed simultaneously. Perhaps you could try installing an earlier version and see if the problem persists there as well.

    Noel_M
    Noel_M
    Known Participant
    May 25, 2024

    @Michael Bullothanks a ton! This problem had been vexing me for a month, and your solution fixed it instantly !!

    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert
    Community Expert
    May 25, 2024

    That's great to hear. Thank you. Best of luck with your designs.

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