I use a PC and each year I put togather a series of photos with music in Time Line, export, and render. Each year it is the same size file, with the same number of picturs, etc. Nothing has changed except the Photoshop updates for 2021. Now when I render it gives me the spinning dots and after 22 hours it is still spinning.
Does this have to do with the discontinuation of the 3D that I see pop up?
If rendering is no longer working in Photoshop what is the next course of action?
Is there a plugin out there?
Hi @paulr1641874 Sorry to hear about the trouble. I don't believe this has anything to do with the discontinuation of 3D features. AFAIK, using the video timeline feature is not a specific feature affected as part of that transition.
So, what else is going on? How large are the image and audio files in your timeline? I've been able to create videos with audio successfully using v.22.5.3 on Windows. It's possible that the latest version (23.1) isn't compatible with your system. My older system couldn't handle the update, so I had to roll back where everything works fine.
The Photoshop hardware requirements for processors and graphics cards have increased for version 23.x. Here is a link to the requirements. https://helpx.adobe.com/photoshop/system-requirements.html.
You can also try some of these fixes to see if it improves the performance:
Let us know how it goes!
3:49 PM (14 minutes ago)
This is my system:
@paulr1641874, one thing that immediately stands out is you are running Windows 11. That could be the main problem. The memory used by PS is high at 83%. I run at 70%. Did you make the increase change yourself?
I'm not sure what image tile size indicates (cache?) but yours is set to 1024K and mine is at 128K. I'm just thinking of things that might be causing your system to hang when rendering video. I am not an expert in systems, so hopefully others who are can give you more help.
One other question, when you File > Export > Render Video, I'm assuming you are able to get to this screen before you start to hang. What are your settings here? Maybe you are trying to export too big a video file?
Yes I get that screen. I am running windows 11 which is one of the only variables different from last year. I updated the GPU (NAVIDIA P 2000), I reloaded PS 22.5.3 and disabled the 23.x. My file size is 2.53 GB which I had no problem with last year. Still the circles for 5 hrs. I must say that last year I also had a file size of 8.98 Gb and it rendered in about 5 hrs. so file size is not it unless you are correct it is windows 11.
I have now changed my cache to 128 and will try it again.
Okay, that is a very large file. Waiting 5 hours seems too long, but I know some videos can take an hour or more to finish. But at least you see the progress bar moving. I hope it works out!
All I see is dots circling and escaped out after 22 hrs. Too long to wait. I will try the changes later and let you know tomorrow.
After making the changes you recommended of updating the GPU, changing the PS to 22.53, cache is 128K, the only variable is Windows 11. My file sizes are the same as last year so that is not the issue. Still no luck. The circles just keep spinning. Perhaps you are correct that Windows 11 is the culpret. I will also explain that I restarted the computer after making the changes. Also, I made sure to shut down any programs that might be running in the background ... including bridge. My hard drive has178 GB free space. Circles keep spinning. Maybe PS will check to see if there is a conflict with Windows 11?
Anyway it's Christmas. I will get back to this in January.
Thanks for the update. I think you have isolated the issue to Windows 11, but I'm not convinced that is the only conflict. With 179 GB of free space, what percentage does that represent? I was below 20 percent free and Photoshop was hanging up. I now have more than 50 percent free, and it's running perfectly fast on every task (I am still on 22.5.3 with Windows 10). However, I haven't tried to render a video file anywhere near as large as yours. Please let us know how things progress in the new year!
I had a few minutes. Reloaded PS 23.1.0. Figured it it didn't work for the older version might as well revert to the newest. Still running Windows 11, using the updated GPU, Cache is 128K. Made a new timeline psd., size of the file 28.8M. It is made of 3 photos, cross fade and short music clip. Export>Render> and 45 minutes of spinning circles. I hope PS can figure this out. Is it Windows 11? Will there be a fix? Am I an anomaly? I hate being "that guy".
Thank you for your help.
Hey, we were both writing at the same time. By the way, what format and preset are you rendering to? H.264 YouTube with 29fps?
Here is my properties:
Try freeing up some space there (ETA, that should be plenty of free space, though). Also, I did read on another forum that Windows 11 is not currently an officially supported OS for Premiere Pro and After Effects. The article is dated October, so I don't know if that has changed by now. Hopefully, others here who know more will weigh in.
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Do you have Bridge open? If so, close it and restart Photoshop. I have the same issue if Bridge is open.
Congratulations!!! It worked. To be more specific:
I am running Windows 11, PS 23.1.0, file size to be rendered is 10.63 GB. Render time 2hrs and 9 minutes.
From Photoshop >File>Open. Select file then: File>Export>Render Video.
Never open Bridge in the process. In the past I closed bridge right after I selected the file to open in Photoshop and the rendering did not work.
I'm hoping this is a bug that needs fixing in photoshop because in the past I did my selection of files from bridge. But I am thankful you found the solution. Great work ... and on Christmas day no less.
That's great to hear! When you said a few days ago, "Also, I made sure to shut down any programs that might be running in the background ... including bridge," I didn't put that in the category of possibilities. Many thanks, Chuck, for the solution. I'm going to mark your answer as the correct one.
Glad it worked. This issue has been reported to Adobe, but, so far, nothing has been done, as far as I know.
Closing Bridge worked for me! Thank you ☺️