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Participant
February 15, 2019
Answered

Photoshop CC, Cannot save files in desired folder

  • February 15, 2019
  • 1 reply
  • 2777 views

Hello, I have a problem I need help with.

I have started using latest photoshop with creative cloud on my windows 10. When I try to save the file in my c drive, which I have tried .psd and .jpeg files so far, I cannot save due to an error saying 'Could not save "file name" because the file cannot be found.' However, I noticed that I can save in 'creative cloud files' folder, made after installing creative cloud. Other than that folder, I cannot save. If I want, I could copy this file saved and paste to place I want to save.

I can save in this creative cloud files folder, but I would like to save files in folders i want to. This is a problem especially if I want to fix a jpeg file and save directly in the same folder where original file is in. I would have to do extra work, saving in creative cloud files folder and moving its location.

In summary, I would like to save my photoshop files directly into folders where I want them to be.

     How can I solve that 'Could not save "file name" because the file cannot be found.' problem?

     Why am I only able to save directly in 'Creative Cloud Files'?

Every help would be great. Thank you.

Moderator: Moved from Adobe Creative Cloud to Photoshop

    This topic has been closed for replies.
    Correct answer

    Hi

    Try this, go to Update & Security > Windows Security > Virus & Threat Protection

    Scroll down to this

    And turn off this

    1 reply

    Correct answer
    February 15, 2019

    Hi

    Try this, go to Update & Security > Windows Security > Virus & Threat Protection

    Scroll down to this

    And turn off this

    CodaLouAuthor
    Participant
    February 20, 2019

    It worked! Thank you.

    Don't know why it is blocked too when blocking ransomeware but oh well, it worked.

    Thank you again!