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2

Photoshop (CC) crashes as soon as i open the text tool

Guest
Mar 03, 2020 Mar 03, 2020

So im using the Creative Cloud on a 2017 Macbook Pro 13 inches (in chase thats important)

i was wondering if someone else got the same problem or knows how to fix it.

Re-Installing didnt help, i got the latest updates. I'm kinda lost....

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Adobe
Community Expert ,
Mar 03, 2020 Mar 03, 2020

Which version of Photoshop? did you check for bad fonts? 

Check also https://helpx.adobe.com/lt/photoshop/kb/troubleshoot-fonts-photoshop.html

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Guest
Mar 03, 2020 Mar 03, 2020

It's Version 21.1 

Followed the steps but it still crashed.

It Litteraly chrases as i press the 'T-Button' or select the tool trough the bar.

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New Here ,
Mar 03, 2020 Mar 03, 2020

Experiencing the same issue. I did a font test and no damaged fonts. No luck after an uninstall and reinstall either.

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Community Expert ,
Mar 03, 2020 Mar 03, 2020

Are you on Mac as well? Did you guys try other document types (like 8-bit or 16-bit)? Documents open or closed?

 

Try also using Type > Font Preview Size > None on the menu bar before even attempting to click the Type Tool.

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Guest
Mar 06, 2020 Mar 06, 2020

Well, Font Preview Size > None, seems to work. but it doesnt seem to be a long-term solution. But i'll keep it like that for now, maybe an upcoming update will fix this issue

 

thanks for the help!!!!

at least i can continue working now

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Community Expert ,
Mar 06, 2020 Mar 06, 2020

It's always seemed a little wonky and laggy to me, as cool and helpful as it is. I'm guessing video drivers aren't helping here. It's too bad Apple doesn't give control of that to the user to help rectify issues.

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

I actaully just got this fixed. The problem was that some of my fonts were corrupted. Try removing problem fonts as follows:

 

  1. Choose Applications > Font Book.
  2. Choose All Fonts in the Collection column.
  3. Choose File > Validate Font.
  4. Delete the damaged or duplicate fonts.

That might fix the problem and perhaps some other font-related problems as well.

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New Here ,
Dec 13, 2022 Dec 13, 2022

You didn't said where to find that font book! How to find it? I can't find it anywhere.

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Community Beginner ,
Dec 18, 2020 Dec 18, 2020

After uninstalling all (possible) fonts, checking and two hours of searching, I found the solution here. Many thanks for this. Type > Font Preview Size

 

In German:

Nach Deinstalieren aller (möglichen) Fonts und zwei Stunden Suche habe ich hier die Lösung gefunden. Vielen Dank dafür. Auf Deutsch: Menü > Schrift > Vorschaugröße für Schrift > OHNE

 

ADOBE: WHAT A MESS!

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New Here ,
Dec 20, 2020 Dec 20, 2020

I had the same trouble and the ( Type > Font Preview Size > None )seems to have worked for me.

Thank you

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New Here ,
Dec 24, 2020 Dec 24, 2020

Thank you posting this. I've been using InDesign as a work-around! 

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New Here ,
Dec 26, 2021 Dec 26, 2021

Uncheck Font Preview.... In Photoshop CS5.5 go to Edit > Preference > Text > uncheck Font Preview at bottom

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Explorer ,
Sep 17, 2023 Sep 17, 2023
LATEST

I SOLVED it this way, I had the same problem on photoshop 2023(V.24.7), Tried all solution on the internet, and I couldn't find working solution for me.

 

1. Type anything in the Adobe illustrator and copy (Ctrl+C) that text, (this text can be change later in photoshop).

Step-1.jpg

 

2. Open Photoshop and paste (Ctrl+V) the text, and there will be a popup menu asking how you want to paste the copied content, select the first option named 'Layers' and press OK.

Step-2.jpg

 

3. Open the layer panel (Window > Layers) You'll see a folder with the text that we copied from illustrator.

Step-3.jpg

 

4. Pick type tool (ShortCut is T) or double click on the text, it can be edited to any text.

Step-4.jpg

 

5. If you need more text layers, just duplicate the current layer by pressing shortcut Ctrl+J, or going to the top menu layer > New > Layer Via Copy.

Step-5.jpg

 

For the future use, you may use an old Photoshop PSD file to copy the text layer in to the new document, or repeat the process again.

 

I hope it helps 🙂 Thank you!

May be Adobe will fix this issue on the new update.

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