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Photoshop CC crashes immediately

Explorer ,
Oct 24, 2018 Oct 24, 2018

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I select PS CC but it crashes before even loading. The icon says it is 2018 but I installed and ran 2019 recently. The Creative cloud app says that I have the latest version and won't let me download anything.

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Guest
Oct 24, 2018 Oct 24, 2018

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Hi

What operating system do you have and system specs would help

What versions do you see here

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Explorer ,
Oct 24, 2018 Oct 24, 2018

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I have Windows 10 64 bit. My Creative Cloud looks exactly as you show here.

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Explorer ,
Oct 24, 2018 Oct 24, 2018

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I deleted Photoshop CC 2018 through the Creative Cloud app and reinstalled v 2019. Now PS CC 2019 works. I now need to do this with Lightroom and Bridge I think.

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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

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Repeat the process as you said with Lightroom and Bridge. I had to do it twice to get it to work. I had to update my software to get them to start up correctly.

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