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November 6, 2018
Question

Photoshop CC keyboard shortcuts not working

  • November 6, 2018
  • 6 replies
  • 13934 views

Hi there,

On the latest version of PS CC the keyboard shortcuts are not working. I do see the cursor change when pressing alt/ctrl but e.g. brush, ctrl + z do not work.

Uninstalling and reinstalling did not help. Neither did remove preferences.


Please help me fix it.

Running latest photoshop with an up to date Windows 10 64 bit system.

This topic has been closed for replies.

6 replies

Participant
January 29, 2021

Sill an issue in january 2021: Works fine with other keyboard layouts but swiss-german.

Participant
October 2, 2021

Yes this is still a thing. Removing English (US) as a language on your PC removes all keyboard access in Photoshop 22.5.0. How stupid 😄 

Participant
June 17, 2020

I had the same issue on Windows 10. Keyboard shortcuts did not work on even with older (CS6) versions either. I found the root cause for my case.

 

I did changes in the language configuration after I bought a new keyboard. This included installing the "English (Europe)" language pack with United States Internaltional QWERTY keyaboard:

 

I also removed the standard "English (US)" language pack, since I thought is not needed anymore and just takes one more cycle when switching the layout to get to the Russian one. After none of the solutions suggested on the Internet worked, I came to the idea to put back the "English (US)" language pack and, look, keyboard shortcuts work again in all adobe apps. The above screenshot shows the corrected setup. @Adobe: have software background, I would consider this as a bug, not sure if it is your bug or Microsoft's .

Participant
March 3, 2020

I am having the same problem. I am on a job right now and my keyboard isn't working in either Photoshop or Illustrator. This is driving me nuts!!!! I use to be able to work quickly without even looking at my keyboard now ever move is a challenge! Can anyone at Adobe figure out why nothing is working correctly with these new updates!!!!!!!!!

anak94869169
Participant
March 23, 2020

One of the problems for me was when I switched to a different language keyboard and all my shortcut didn't wotk. 

Known Participant
November 19, 2018

I have upgraded to 20.0.1 today. After working for a period, all keyboard shortcuts suddenly stops working. This has happened a couple of times now during last two hours. As if it wasn't annoying enough that we all suddenly had to deal with the sudden change in keyboard shortcuts with the prior version, we now face this. Please hurry with a fix for this...

Participant
June 24, 2019

I have same situation (with OS) and it's frustrating that I search and try different solutions, but it still doesn't work.

In the ending i decided to installed 2017 version. It's rather good for me to use.

I DONT see the point of better experience for designer to "upgrade" software. Modifying user experience/habits only make it worse.

November 8, 2018

Either by luck or after changing languages in Windows to NL it seems to work. odd, has not happened before!

Muqqarib Hassan
Inspiring
November 8, 2018

Hi,

Have you tried to reset preferences ?

Can you please tell me which version of photoshop you are running ?

If you are using the latest verison then please do reset the preferences

Go to Edit > Preferences > General > Reset preferences on Quit.

Thanks.

Stevie-D
Participant
March 9, 2020

I had the same problem with the <<ctrl>> functions and after reseting the preferences everything is working fine again. But this is frustrating.

Muqqarib Hassan
Inspiring
November 6, 2018

Can you please try to Check the Legacy option and see if its works ?

Go to Edit > Preferences > Performance > Legacy Composting

November 6, 2018

Hi there! Option was not on, but after turning it on, it makes no difference I'm afraid.

Muqqarib Hassan
Inspiring
November 6, 2018

After turning it on did you restart your photoshop ?