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Participant
October 25, 2017
Answered

Photoshop CC Render Video stuck at Initializing Video Export.

  • October 25, 2017
  • 27 replies
  • 73322 views

Hi.

I have Photoshop and Illustrator, yearly CC subscription.

Decided to trial After Effects (it also automatically installs Media Encoder).

But after installation, Photoshop is somehow unable to render any video (timeline video), it is stuck at "initializing video export".

Searching through internet didn't help, couldn't resolve the issue.

Things I've tried:

Uninstalling After Effects -  didn't help

Completely uninstalling Creative Cloud and reinstalling -  didn't help

Restore the so-called Photoshop Preferences file  - didn't help (did it with shortcut, message appeared as expected).

Tried to disable OpenGL - didn't help

So here I am

I am on Mac.

Help me pls or the only solution I see is to reset my Mac.

Thanks you in advance!!!

Correct answer defector5

I fixed it.

I did not have my Premiere Pro and After Affects installed.
After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering.
Running Windows 10.

Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop. 

But it IS FIXED. 

27 replies

NBRDesign
Inspiring
November 3, 2019

II have used this functions hundreds of times with previous versions of Photoshop and 3D Video . I am now using 2019 and trying to render a 5 second 3D Postcard video with keyframes from a Video Timeline and it gets stuck at initializing. The bar gets all the way to the end then sits there and I have to cancel. I have the entire suite installed and have successfully used Media encoder from AE, Premiere, and even Character Animator without issues. 

Participant
November 13, 2019

yep same issue here. i have photoshop vers 21.0.1. Initialising gets stuck around 100% and hangs.

Participant
November 13, 2019

So I've just solved my own issue (appreciate it may be different to others) - when i had chosen to render i hadn't noticed that McAfee was asking for internet access for two adobe files. (They had popped under instean of over!). Allowing these files has cured my issue.

liamd11522706
Participant
January 23, 2019

Make sure the Timeline is set to 'Once' and not 'Forever' in the bottom left of the timeline controls.

'Forever' puts it into an infinite loop

MidhunJose
Participant
July 20, 2019

It's set to Once only. So this didn't make any difference at all.

Roland_Rick
Known Participant
May 20, 2021

Same problem at my place

 

Participant
October 15, 2018

I'm on OS 10.13.6 and getting the same problem. Tried installing premiere pro and after effects but still didn't work. As a get around I just did it through my CS6 version and it worked fine. There's clearly a bug in CC18 that even the most recent update (which I did yesterday) a hasn't fixed.

Participant
September 8, 2018

Same problem, pretty disappointed that this feature is offered in Photoshop but doesn’t seem to actually work. Time to learn After Effects.

vaynervinny
Participant
July 13, 2018

having the same issue. upgraded everything (software, OS), installed AE/Premiere, have them running in the background. nothing fixes it.

Participant
August 7, 2018

Same here. Stuck at 50%. I had to give up on photoshop for this part of my project

billbridgeforth
Participant
August 7, 2018

Same here. Tried everything in this thread. Just decided to use After Effects even though it was a simple animation that could've been done in Photoshop.

Participant
May 1, 2018

I have the same problem.

Mac OS 10.13.4

Photoshop 19.1.3 (installed immediately before I tried to render a video)

Initializing Video Export hangs at about 50%

Initializing Video Import hangs at about 50%

Known Participant
October 27, 2017

Hi, read this thread its related to your issue although still unsolved. Hopefully someone can pass this to Adobe Staff. "Render Video" Not Opening | Photoshop CC 2018

@KoneeRok
defector5Correct answer
Participant
February 19, 2018

I fixed it.

I did not have my Premiere Pro and After Affects installed.
After Installing them, some engine must have kicked in, because now I no longer have any hangs at all initializing ANY video functions and/or rendering.
Running Windows 10.

Funny thing; after I reinstalled Premiere and After Effects, I played with them and no longer have a need to do video in Photoshop. 

But it IS FIXED. 

Participant
May 1, 2018

To me, that's not a fix. I haven't got the disk space available to go around installing additional software to "fix" a bug in my existing software.