Skip to main content
Participant
June 23, 2013
Question

Photoshop CC - Slight lag

  • June 23, 2013
  • 24 replies
  • 21235 views

I've never had a problem with the performance of any Adobe program to date. I've been using CS6 since it was released and on my current computer, Photoshop CS6 was very responsive. I just installed Photoshop CC and was immediately shocked at the slight lag that's present with absolutely everything I do. I've heard reports with previous versions that there was a lag with the brush tool, never personally experienced it but I am seeing it now.

Besides the brush tool, I've also noticed the same 1/2 - 1 second lag when making a selection, zooming, erasing or pretty much any other tool. The odd thing is that it seems to be happening for non-intensive things as well. Even on small documents, if I hold the spacebar and drag with my mouse to pan, there's a 1/2 second delay before the pan starts, then once it gets going it's business as usual.

It seems like a dumb little issue, but when you're trying to work quickly and you're moving around a lot, having a delay before any/every action gets annoying really quickly.

This topic has been closed for replies.

24 replies

Participating Frequently
December 14, 2017

I recently started noticing this issue, and I'm not sure of the exact cause, but one thing I DID realize is...

If you make changes, make sure you close photoshop and open it again.

I tried changing my cache tile size and disabling the GPU to start, with no difference at all. But I remembered someone else's comment about photoshop keeping history / undo states in memory over time, and realized I'd had photoshop running constantly pretty much all week. I closed and reopened it, and suddenly everything was back to normal, marquee tool appeared instantly, lines drew quickly, etc.

"But isn't that just due to the two options you changed?"

No, because I then went back to those options and changed them back to my old settings... same cache tile size I usually have, GPU acceleration enabled. Photoshop continued to be normal and responsive. I then closed it and restarted it just to make sure, and it's still performing normally.

Those who are assuming it's a CC update, or open CL update, or gfx card update... don't be so sure. I haven't updated any of those things recently but noticed the problem anyway. In my case I think it simply was having 75 levels of undo, and having PS running for a week.

Participant
December 6, 2016

I am also having the same issue on my home PC running windows 10. But at work I use a Mac and it has no lag(works just fine). I have recently formatted and did a clean install of W10.. but that did not solve the problem. The biggest pain is the transform tool, holding shift or alt shift doesnt work and starts to distort it incorrectly..

Is this just a windows 10 thing possibly?

darrisleeharris
Known Participant
July 22, 2015

I’m having the same trouble, and it’s insanely frustrating. I’m on a mac pro 5,1; OS 10.10.4; PS CC2014; 16GB Ram; ATI Radeon HD 5770; dual monitors; wacom tablet. And I’ve used every version of PS since 5.0 (the one before layers), so I know I’m not imagining things. I’ll continue reading the thread in hopes of finding a solution, but it would be a dream come true for Adobe to make a version of photoshop just for hard core users who are as fast as the computer and PS they’re working on. I’m not a videographer, nor a web designer, nor a newbie who needs handholding, nor a social media addict. Between Adobe and Apple, I’m actually beginning to hate photography production, since with every update, my workflow gets interrupted, changed, or slowed down.

Participant
May 14, 2015

I've noticed a really bad delay, lag, jumping in the past few days.  No idea where it came from.  Running actions are really slow, rendering is slow, I'm having to force quit.  What happened?  Nothing changed on my computer or with my system. I've had no upgrades to software to cause any issues.  It just started acting strange.  When zoomed out the image almost looks pixilated.  HELP

Participant
May 17, 2015

I just made the jump to CC and am finding it impossible to paint in PS due to brush lag. I had to go back to CS3 to paint with any responsiveness (which clearly isolates the issue to the new CC version). I'm only just beginning to investigate the issue -has there been any conclusive diagnosis or work-around for this? If I can't use brushes in PS, it's largely useless to me.

Participant
May 17, 2015

FWIW, I found that turning the Cache Tile Size down to 128 seems to have fixed it. I will try other settings and see if I can find a ceiling.

Participant
May 11, 2015

I'm having the same issue, once I've loaded a file photoshop cc 2014 is unresponsive, slow, pauses on tool or ui changes. Eventually its completely un-usable.

I've tried:

Resetting my Preferences

Uninstalling Photoshop CC

Uninstalling Photoshop 2014 and re-installing

Turning off 'Use GPU Processor'

Changing Cache Levels from 2 to 4 to 6 to 8

Updating Kaspersky 2014 Internet Security to the latest version 15.0.2.361.

Change 'sniffer.exe' to '~sniffer.exe'

Nothing is working, lost for what to try next. I have an angry client waiting on me, but I'm completely stuffed by this one.

PC Details

Windows 7 64bit

Asus P8Z68-V

Intel Core i7 2600K

DDR3 16GB

Graphics NVIDIA Geforce GTX 970

Participant
February 26, 2015

I also have this problem with a fully updated win7 system (windows updates + nVidia drivers both up to date).  I am pretty sure this is an nVidia driver issue as this same system did run CC fine at one point.  The only way I could stop the lag was to disable "Graphic Processor Settings".  I am extremely disappointed with that.

Chris Cox
Legend
February 27, 2015

Did you update your video card drivers from NVidia's website?

And if you are running the latest drivers, did you contact NVidia about the problem with the video driver software?

Participant
February 27, 2015

I update through the nvidia software when it notifies me there is an update. No I haven't filed a report with them yet as I have no definitive proof that the drivers are the issue. We have 3 of the exact same setups and my system is the only one experiencing this issue. I will investigate tomorrow what driver versions the other systems are running.

Participant
February 23, 2015

I've found that the ONLY tool that lags is the pen eraser tool!  When i use the pen to select the eraser, I get NO lag.  When I flip the pen around to use the built in eraser, it still lags. Something in the wacom configuration (Intuos5) doesn't work well with Photoshop CC on Win7.  For now, I'm happy to be able to select the eraser tool and use it without lag, but it would be nice to use the eraser end of the pen.

vlad007
Participant
September 22, 2014

I have the same problem - 1-2 seconds lag on all basic things I try to do. I run Photoshop CC 2014.1 and have i7 version of Surface Pro 3. Is there a solution finally to this problem and what is the solution?

Participant
August 3, 2014

Damn, still no solution to this? I just installed Photoshop CC this past week and I'm having the same problem as everyone else here. I haven't noticed any lag with the brush tool but anytime I try to pan or transform anything I get that 1/2 second delay, very frustrating

I was using cs5 before and had no lag what so ever, guess I'll just have to jump back to that in the mean time, very disappointing though

luminosmel
Participant
August 12, 2014

I had quite the same issue I experienced a major improvement changing cache levels to Tall and Thin preset (I use 2000x2000px or so images with lot of layers) and turning off antialias guides and paths in advanced 3D / graphic processor settings... Hope this helps.....

Participant
July 16, 2014

Hi,

Using Photoshop CC 2014 (x64), I was having this exact lag. I also had it in CS6 x64. I did a lot of experimenting, and discovered that either disabling OpenCL under Preferences > Performance > Graphics Processor Settings > Advanced Settings, or reducing Cache Tile Size from 1024K to 128K under Performance > History & Cache has completely removed my lag.

My system specs are as follows:

Windows 7 Ultimate 64-bit

Intel i5 2500k (4.5GHz)

16GB (4x4GB) DDR3 1600

EVGA GTX 550 Ti 1GB

Four monitors - two 1280x1024 at 60Hz, one 1024x1280 at 75Hz, and one 1600x900 at 60Hz

Samsung Spinpoint F3 1TB (7200RPM, SATA2)

Maxtor GL200M0 200GB (7200 RPM, SATA2)

I also disabled one of the scratch disk locations, which was a secondary partition on the main drive. It now only uses the standard C: partition. I don't believe this is what fixed the lag though, because I've been using it that way since CS4.

It appediscovered that either Orefe, or scra
Participant
July 16, 2014

I've noticed that over time, Photoshop still slows down to a crawl. I believe this is due to history saved states, which means there might be regression regarding history if this happens to a lot of people.

I'I More me