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joelklampert
Participating Frequently
June 18, 2013
Answered

Photoshop CC Tracking, Kerning, font size MESSED UP

  • June 18, 2013
  • 7 replies
  • 20016 views

The Photoshop CC Tracking, Kerning, font size is MESSED UP.

If you try to adjust anything by scrubbing it makes a huge number like 40000....
holding ALT doesn't help either... Need a fix for this fast!

This topic has been closed for replies.
Correct answer charles badland

Downloading CS6 isn't exactly a good solution, is it? Do you have no comment on the actual problem we're experiencing, or has it been answered elsewhere?

This is a serious issue for people who like to use text in their work, aka 99.99% of Photoshop users (though I realize the bug may not exist for all users).

I tried submitting a bug report and got pointed to Photoshop.com, which doesn't accept new members now (signed in with Adobe credentials only to get 'Photoshop.com no longer accepts registrations' or something similar). To call that login loop 'useless' would be a generous assessment.

For the love of Creative Cloud, send this bug to whoever needs to know about it to get it fixed!


Chris Cox posted over at Photoshop.com that they are aware of it and are working on a fix.

7 replies

A
Anonymous
August 15, 2013

Same issue here.

Photoshop 14.0

OS X 10.8.4

T
Tristan_CC
Participant
July 11, 2013

I don't want to hijack this thread, but I'm experiencing an issue that is different, but may be related. It is with the same area in Photoshop CC, but the bug I'm getting is a little different:

  1. I don't have to scrub, I can just type a number like 50 for tracking, and when I hit enter, it changes to 11. 100 changes to 23. 200 changes to 47. If I scrub, I can scrub to a super high number like 6876, and when I release the mouse, it changes to 262. Scrubbing to 336 changes to 12 upon release.
  2. coincidentally, typing in 6876 and 336 gives me results of 1650 and 80 respectively - so apparently when I type in a number it changes to approximately a quarter of its value, but not exactly, where as scrubbing gives me around 1/26th or 1/28th the value. The values given are consistent each time when I type in a number. 200 tracking always converts to 47 for some reason - I don't know about scrubbing..
  3. This started without resizing the text. I just used the T tool. Typed some characters, and then tried adjusting the tracking.
  4. When scrubbing other settings like Font Size and Leading I get this same effect where it jumps down to a much lower number than set. If I manually type in a font size, it works appropriately.

This happened in CS6 and CC. I don't recall what I was working on in the past when this occurred, but today when it started, I am working in Adobe CC on a file that had been created in CS4 or 5, I believe. When I create a new Adobe CC document, I do not experience the issue immediately, but I don't know exactly what the trigger is for the bug.

C
causecreates
Participant
July 11, 2013

I just downloaded the latest CC and am having the same problem - and it is KILLING my work - can anyone at Adobe tell us how soon we will have this fix?

T
thinkwebstrategy
Participating Frequently
July 11, 2013

Seriously! I'm so glad I didn't uninstall CS6 before installing CC. Between

not being able to use Photoshop CC, and my Premiere CC crashing ON STARTUP

(even after the latest update) I'm not feeling as loved as I was before.

Thanks in advance, Adobe!

S
simonsterjones
Participating Frequently
July 9, 2013

I've also got this problem... it's not only scrubbing but in every method of text adjustment. Dropdown menus, mouse wheel, the lot. Chooses a random number or cranks it up to max and then I have to force quit because the error message is relentless. Looking forward to this fix, for sure!

David Mohr
David Mohr
Participating Frequently
July 16, 2013

Hi Simon,

The scrubby bug also impacted how the calculations for transformed type is computed, resulting in several controls having math-errors.  Basically, the calculation takes place at the wrong time, which is why you can see it at all.  The bug has no affect on non-transformed type.

We are aware of the problem and actively working on a solution.

Thanks,
David

B
bradyce
Participant
August 13, 2013

Has this issue been solved?

I'm having issues with scrubbing and typeing in numbers for anything on the character menu in Photoshop CC on my iMac OSX 10.8.4 at work AND on my PC running Windows 7 at home.

This is a pretty large issue. I'm having to paste in vector elements for everything from Illustrator to handle text at the moment.

S
smb8282
Participating Frequently
June 22, 2013

Yup, I've also noticed this.

Seems to be unrelated to document size, dpi, or anything specific.

Using OS X 10.8.4 on a 2009 macbook pro and 2012 imac

WillHowe
WillHowe
Participant
June 22, 2013

Same thing happening for me

iMac OSX 10.8.4

Photoshop CC

Noel Carboni
Noel Carboni
Legend
June 19, 2013

joelklampert wrote:


If you try to adjust anything by scrubbing it makes a huge number like 40000....

It would have been nice if you were more specific.  At first I couldn't make it happen, but after experimenting I was able to get some odd behavior (I'm on PC, so it's not a Mac-only problem).

Reproducing the problem goes something like this:

  1. Enter some Text with the T tool, and complete the entry.
  2. Control-T, then drag a corner of the text to enlarge it, without holding down Shift (i.e., don't scale X and Y uniformly).
  3. Complete the Transform.
  4. Now hold down Control and scrub in either the font size box in the Options bar or the Character panel.

As soon as you click in the box the font size jumps way up, so that the number you start with may be so large that you can't scale it down even by scrubbing all the way to the edge of the monitor.

There may be other ways to do it.

-Noel

C
charles badland
Inspiring
June 19, 2013

Noel, there have been many posts on this bug here and the other official Adobe Photoshop Forum describing how to reproduce.

Here was my post 2 weeks ago: (before I realized it affected not just Leading, but kerning, tracking and font size input)

Photoshop 13.0.5 Scrubby Leading Bug in Character Panel (appears after Free Transform of Type)

  I just installed 13.0.5 update. I'm having trouble using scrubby input to adjust leading. The leading will snap to a different number after release from scrubby input.

This occurs after scaling text layer.

To reproduce:

create new file 1000 x 1000 @ 72PPI

Type in two lines of text at 72 pt.

Go Edit >Transform>Scale and scale text either up or down, commit transform.

Select the two lines of text and use scrubby to input leading value. after release of scrubby the leading value jumps to unexpected numbers.

C
charles badland
Inspiring
June 18, 2013

Does this happen after scaling text (Edit>Transform>Scale)?

J
joelklampertAuthor
Participating Frequently
June 18, 2013

I just tried it again... looks like it works ok when I just drop text and then after scaling thats when it gets wacky

C
charles badlandCorrect answer
Inspiring
June 24, 2013

Downloading CS6 isn't exactly a good solution, is it? Do you have no comment on the actual problem we're experiencing, or has it been answered elsewhere?

This is a serious issue for people who like to use text in their work, aka 99.99% of Photoshop users (though I realize the bug may not exist for all users).

I tried submitting a bug report and got pointed to Photoshop.com, which doesn't accept new members now (signed in with Adobe credentials only to get 'Photoshop.com no longer accepts registrations' or something similar). To call that login loop 'useless' would be a generous assessment.

For the love of Creative Cloud, send this bug to whoever needs to know about it to get it fixed!


Chris Cox posted over at Photoshop.com that they are aware of it and are working on a fix.

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