• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Photoshop cc v23.3 UI corrupts when you start work (Intel GPUs support)

New Here ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

I have Macbook Pro 2015 with windows 10 on it. Photoshop worked fine for a while on it, but after the latest update to 23.3, it is unusable. When you run the app - everything is fine.

When I start to transform images, crop them, select something, or erase, zoom - UI corrupts. No menu, part of welcome UI on the document etc. So apparently when GPU kick in - it breaks UI.

I have attached the screenshot.

It is related to GPU acceleration on Intel(R) Iris(TM) Pro Graphics 5200. If I disable it - the UI shows no glitches and I can work. Visually it looks like some images from a wrong GPU buffer appear in the wrong place. I have attached sysinfo as a text file.

Screenshot 2022-04-13 164756.png

TOPICS
Windows

Views

147

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Apr 13, 2022 Apr 13, 2022

Small update. apparently, the problem is in GPU Composing. I have disabled it. Now it works fine.

Likes

Translate

Translate
New Here ,
Apr 13, 2022 Apr 13, 2022

Copy link to clipboard

Copied

Small update. apparently, the problem is in GPU Composing. I have disabled it. Now it works fine.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 14, 2022 Sep 14, 2022

Copy link to clipboard

Copied

LATEST

We believe that underlying issue of the Photoshop home screen appearing where the document canvas should be (temporarily worked around by selecting the ‘Deactivate native canvas button’ in Technology Preview) has been fixed, and you may now de-select that button for future Photoshop sessions. Please let us know if any of these issues return once the native canvas has been re-activated.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines