Photoshop cc2018 read only 3gb out of 8gb ram

[mosala7]

Hello Guys.
so I've a problem with photoshop cc series which they read only available ram 3gb to be used
and I've 8gb ram
my previous versions of cs series of photoshop was reading +7gb ram

Those two pictures explaining my problem !!

[Trevor.Dennis]

It sounds like you are using a 32 Bit version of Photoshop, but I am not even sure if CC2018 is still available as a 32 bit version.  The Splash screen does not say, so the only way I can think of knowing (this is for Windows only) is whether it opens from the Program Files (64 bit) or Program Files (x86) 32 bit.

If you are not sure how to find that out, right click the Photoshop icon and choose Properties

[Trevor.Dennis]

OK I have just looked at you second screen shot show Sys Info, and that does appear to show Photoshop is 64 bit.  Best to make the check I mentioned if only to eliminate it.

[mosala7]

Thanks for replying
so i'am using x64 bit

as Photoshop confirmed that on this screen

[Mariam Hovhannesyan]

Go to Preferences > performance and set how much ram you want PS to use.
more detailed Optimize performance Photoshop CC  here

[mosala7]

Thanks for replying
so my problem is photoshop giving me max 3gb of ram only
as i'am working with 8gb ram and on 64bit os and 64bit photoshop version it should give me up to 6gb ram at least

[Mariam Hovhannesyan]

Also try with unselecting use graphic memory card.

[mosala7]

graphic card processor much faster for rendering and it boost my work

[Test Screen Name]

Yes, faster of course. Please try disabling it. We are suggesting ways to discover more about the problem so please try the tests suggested and report the results.

[mosala7]

ah ok i got it thanks so
i disabled it and restarting my photoshop ,still reading 3gb ram
any other suggestions

[Trevor.Dennis]

It's a bit of a weird one.

Instead of running Photoshop from its icon or the Start Menu, open File Explorer and navigate to this folder, and double click the exe file.

How did you install Photoshop?  Was it via the Desktop Application Manager, or did you download a file?

Is your GPU a discrete video card, or built into the motherboard?  The latter uses system memory.

[mosala7]

i did try this way also the same problem
I've installed using adobe creative cloud, and previous i had package of cc2017 installer and the same problem.
my gpu is a discrete video card not build in
system not taking much memory >> those 60% goes to opera and intelji for now.

[davescm]

Hi See if this thread helps you :

Photoshop CC2018 not seeing all my RAM

In addition - even if the fix does work you may want to add to the report here:

Photoshop: Displaying less available memory than the system provides | Photoshop Family Customer Com...

Dave

[usf40]

https://www.youtube.com/watch?v=3Qs0WeIdZuE
https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/photoshop-ram-error-in-the-...