hello, adobe photoshop and after effect programs are closing by itself. When I open 2,3 different filen in photoshop, it closes it by itself and so does the after effect. The files are only png etc. I get the same error though with low size file. It's a very adequate system in my system, I wonder how I will solve this. I tried most of the videos on youtube but it didn't work.
I couldn't find any crash reports with your account logged into the Community. I'll help you figure this out.
Please submit a crash report if you see a crash reporter pop-up: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html
Open Event Viewer from Windows Search.
As a basic step, ensure no stale preferences in your Photoshop. Go to the location of the preference folder below and rename it to backup. https://helpx.adobe.com/photoshop/using/preferences.html
These changes will give a fresh start to Photoshop as a fresh install. Let me know how it goes.
Thanks!
Sameer K
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