Photoshop closes with the quick selection tool on large images without any error message

Question

Hello,

I work on large image in format PSD like 4 Go.

When i use the quick selection tool, at some point Photoshop closes by itself and doesn't display any error messages. I can't finish my selection because it always close before, so it's very boring.

I try in TIFF, PSD, DNG even on an another computer with photoshop 24.7 same issue.

My main computer is really good, Ryzen 7 7800 x3D, RTX 5070, 64 GB RAM, and he's almost new.

I tried to activate/désactivate the GPU in the parameter and it's the same.

The issue is only with the quick selection tool, i think the problem is from photoshop.

Can this issue be fixed ?

Thank you !

Ged_Traynor · Answer

@Mirabelle66 the fact that it's happening on 2 different PCs it could be an issue with the document itself, have you tried resetting the tools

If that doesn't help, try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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