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A
Anonymous
November 19, 2020
Question

Photoshop color problem

  • November 19, 2020
  • 2 replies
  • 156 views

Dear Photoshop Community,

I have the following problem:

 

My Photoshop surface has a yellow tint.We got rid of it by setting the color settings to the monitor settings (BenQ RGB). Now the white image is also white.
If you open the image in Raw Converter, it has saturated colors and contrast. If you open it in Photoshop afterwards, some of the colors and some contrast disappear.


Color proof is not selected

 

I have tried different profiles. If you select e.g. sRGB and the European / universal 3 settings, the image gets more saturation and looks unnatural...

 

On my laptop I have none of these problems...

 

Maybe someone has an idea what else I can try.

 

Have a nice evening!
Best wishes.
Marvin

This topic has been closed for replies.

2 replies

c.pfaffenbichler
Community Expert
c.pfaffenbichlerCommunity Expert
Community Expert
November 19, 2020

Sounds like a faulty monitor profile. 

To verify try setting the monitor profile to sRGB on the OS-side – any difference? 

 

»We got rid of it by setting the color settings to the monitor settings (BenQ RGB).«

That sounds like a terrible idea – but to clarify: What are the complete Color Settings now? 

 

 

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
November 19, 2020

Yes, it's a broken monitor profile from BenQ, probably distributed through Windows Update.

 

This confirms it:

"We got rid of it by setting the color settings to the monitor settings (BenQ RGB)"

That turns off all color management in Photoshop, and bypasses the monitor profile. It makes Photoshop behave just like any other non-color managed application.

 

Revert your color settings to where they were. This is not a solution.

 

The proper way to handle this is to use a calibrator to make a new profile. If you don't have a calibrator, use sRGB IEC61966-2.1 as a temporary solution for now. It won't be accurate, but better than a broken profile.

 

Change the monitor profile here:

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