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Wajahat Zafar
Wajahat Zafar
Participant
November 27, 2023
Question

Photoshop Colors Error/Correction

  • November 27, 2023
  • 2 replies
  • 335 views

Hello creators,

I hope you all are doing great. 

 

This is my first post here, and I'm looking for help. This is the problem I'm facing:

- I'm using an extra monitor (Ease 32") and connected it to my gaming laptop laptop. I'm using my monitor screen only and not using laptop screen. When I open any previous or new file in my Photoshop, the colors are different, and I'm not getting the true color. 

For Example: See the attached file (named "1"), the background color of the canvas is white, but it is giving me some kind of different color, and you can see it's not white. The problem is not only with white color, all the colors look different.

But, when I duplicate the display, restart the photoshop, then colors looks fine, see attached files ("2" showing true colors after switching to duplicate display, restarting photoshop and switching back to monitor display)  Even after I switch to my monitor screen (without restarting the photoshop) the colors looks fine. If I restart the photoshop with my monitor display only, I get same color errors. 

 

I tried these options:

- Reinstalling the Adobe Photoshop

- Resetting the colors of my monitor

 

Can anybody help me fix this problem, please?

Thank you very much, may you have a wonderful day!

 

Regards,
Wajahat

I

 

This topic has been closed for replies.

2 replies

D Fosse
Community Expert
D FosseCommunity Expert
Community Expert
November 29, 2023

No problem 🙂 Yes, this is the monitor profile.

 

But whether it's a defective profile or simply the wrong one can be difficult to say without more information.

 

The proper way to deal with monitor profile issues is always to use a calibrator to make a new one. If you don't have a calibrator, chances are you have profiles from the laptop and monitor manufacturers installed. These are usually distributed through through Windows Update. You'd think they should get it right, but surprisingly often these profiles are bad in various ways.

 

To test this, replace the current monitor profile with a standard profile like sRGB IEC61966-2.1, or if the display is wide gamut, Adobe RGB or Image P3 depending on model and type of display.

 

Here's where you replace the monitor profile. Relaunch Photoshop when done, it loads the profile at application startup:

 

Another more rarely seen problem is with dual display setups, where there is an integrated display plus an external connected one - laptops, iMacs etc. Here it can happen that the profile for the integrated display is also used for the external display. This is an error in how the operating system and the GPU assign displays. There isn't an easy workaround for this type of problem, other than changing primary/secondary display in the OS. It's really a bug and should be taken up with hardware/OS vendors.

 

A third possibility is a GPU driver bug - but that usually happens because the GPU trips over a monitor profile that is already not quite correctly written. So try the profile first.

 

Whatever you do, don't touch Photoshop Color Settings! That's not where the problem is.

    c.pfaffenbichler
    Community Expert
    c.pfaffenbichlerCommunity Expert
    Community Expert
    November 29, 2023

    Might be a faulty screen profile. 

    @D Fosse , please forgive the intrusion, I think you have been able to clear up many of these cases. 

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