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Photoshop colour picker not updating

Engaged ,
Mar 20, 2025 Mar 20, 2025

Anyone else experience colour picker problems??  Pressing ALT on Windows PC, the RGB & HSB values should update as the cursor passes over different colors - But it spends most of it time being blank.


pshop.png

See red rectangles, top right hand corner. The values will update after a tiny movement of teh cursor, but then go blank again after a nother move.

 

I can't tell you how infuriating this is. - well I can, but it involves lots of Anglo Saxon words.

 

 

 

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Windows
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correct answers 1 Correct answer

Community Expert , Mar 20, 2025 Mar 20, 2025

@Ghoul Fool Photoshop version 22.2 is no longer supported, so if it is a bug it won't be fixed by Adobe and how do you know it's not a preference issue, preference files can become corrupt and cause unexpected behaviour in Photoshop

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Adobe
Community Expert ,
Mar 20, 2025 Mar 20, 2025

@Ghoul Fool just tested on my system with Photoshop version 26.4.1 and cannot replicate the issue, what exact version of Photoshop are you using, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

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Engaged ,
Mar 20, 2025 Mar 20, 2025

Have you an AMD processor? It's not preferences, I assure you. Version 22.2.0 Win 11

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Community Expert ,
Mar 20, 2025 Mar 20, 2025

@Ghoul Fool Photoshop version 22.2 is no longer supported, so if it is a bug it won't be fixed by Adobe and how do you know it's not a preference issue, preference files can become corrupt and cause unexpected behaviour in Photoshop

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Engaged ,
Mar 21, 2025 Mar 21, 2025
LATEST

Deleting prefences makes no difference. 

I'm fairly sure this is a hardware issue - as using the colour pick (i) is fine and updates as you move the cursor unlue the alt colour picker.

 

As for using obselete versions like Luddite? Well, new versions often come with changes that may not consider the diverse needs of all users, including those with autism. What feels intuitive to a majority may not be user-friendly for everyone. Besides older versions are often more stable and, in some cases, more reliable for the specific tasks you perform. Frequent updates may introduce bugs or changes that can disrupt your work.

 

 

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