Photoshop crashed LONG AFTER file was saved - file still lost!
Hi,
I've saved my file and kept Photoshop running (Laptop was in sleep mode for more than 24hrs. and lid was closed).
Opened the laptop and clicked the PS icon (looked active, I didn't launch it), PS maximized window popped up a crash alert which asked me to send a crash report to Adobe. I didn't. However - the file was definitely saved at least a day before FOR SURE and whenever this used to happen for any reason (even if I didn't save the file before PS crashed) PS ALWAYS reopened with the recovered version of the last file/s it was running pre-closing.
This is a very important file, for a new game we are working on, there are more than one new element on it ![]()
The file is nowhere to be found, no hidden files anywhere or in the Temp folder.
Please, can anyone help?
P.S.
- Iv'e checked my PS preferences --> file handling: in "options" all boxes are checked and in "compatibility": the last option is on "always"
- My PS version is CC 19.0
- When reopening, PS didn't display my lost file on the "recent" files preview home screen thingy, it displayed files Iv'e worked on about a week ago. This happened before, but I'd never lost a file.
- All files with the same filename are much older, I've saved it plenty of times before and worked on it daily.
